Alassan Bangura
London,London
Summary
Kind-hearted with a strong belief in hard work and exceptional customer service skills, Always remaining calm in stressful situations. Very adaptable learning skills incredibly quickly and setlling into the environments around me. Always available to help coworkers to make sure the job gets done this is present in all my professional work history.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Chef de partie
Rhubarb - Mamma Mia! The Party!
London, Southwark
01.2024 - Current
- Collaborated with staff to ensure clear communication and foster friendly, respectful interactions.
- Maintained composure and adapted quickly under high-pressure situations to deliver consistent, high-quality dishes.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Ensured kitchen cleanliness and upheld health and safety standards through meticulous attention to detail.
- Improved presentation of dishes by incorporating innovative plating techniques.
Team member
Greggs
London, Greater London
03.2023 - 12.2023
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Resolved conflicts with challenging customers to maintain service quality.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Maintained high standards of food hygiene, securing customer trust.
- Streamlined workflow through effective time management.
CSM
Ladbrokes
London, Greater London
03.2022 - 09.2022
- Managed CRM systems to enhance tracking of customer interactions and issues.
- Boosted sales with the implementation of up-selling techniques during customer interactions.
- Provided excellent after-sales support, increased repeat business from satisfied customers.
- Increased retention rates through proficient problem-solving skills during escalated calls.
- Implemented feedback mechanisms; increased transparency in operations.
Waiter
Six by Nico Fitzrovia
London, Greater London
01.2022 - 05.2022
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Coordinated with kitchen staff to ensure timely order delivery for enhanced customer satisfaction.
- Collaborated with kitchen staff to streamline service delivery and improve dining experience.
- Managed table settings for optimal dining experience.
- Provided friendly and polite customer service, fostering positive interactions and repeat business.
- Always remained calm under high pressure situations
Front of house team member
Pilpel
City of London, Greater London
04.2021 - 01.2022
- Adapted to highly energetic atmosphere, enhancing customer experience and satisfaction.
- Prepared high quality meals in view of customers, engaging them in the culinary process.
- Maintained cleanliness and organisation in work areas, supporting team efficiency and customer comfort.
- Established rapport with regular diners, fostering a loyal client base.
Chef
Greene King
London, Southwark
07.2020 - 03.2021
- Performed regular equipment maintenance to extend lifespan of kitchen appliances.
- Supervised kitchen staff to uphold high quality standards in food preparation.
- Trained junior chefs to develop essential culinary skills.
- Collaborated closely with suppliers, secured fresh ingredients daily.
- Maintained high safety standards during food preparation and serving procedures.
Education
GCSEs - Combined Science, English Literature, English Language, Mathematics, Physical Education, French, D&T
Harris Academy Peckham
London 09.2013 - 07.2018
Bachelor of Arts - UAL Level 3 Extended Diploma in Art and Design
South Thames College
London 08.2019 - 08.2020
Skills
- Service-Oriented mindset
- Health and safety consciousness
- Artistic presentation
- Budgeting capability
- Experience with CAD, CAM
- Confident with computers and softwares
- Articulate communication
- Communication adaptability
- Team work
- Work zone safety
- Punctual and ready to work
Affiliations
- Nature & Hiking
- Photography
- Art
- Music
- Gaming
Accomplishments
Rhubarb - CDP of the Year award
Rhubarb - Employee of the Month award
Languages
English
Native
Timeline
Chef de partie
Rhubarb - Mamma Mia! The Party!
01.2024 - Current
Team member
Greggs
03.2023 - 12.2023
CSM
Ladbrokes
03.2022 - 09.2022
Waiter
Six by Nico Fitzrovia
01.2022 - 05.2022
Front of house team member
Pilpel
04.2021 - 01.2022
Chef
Greene King
07.2020 - 03.2021
Bachelor of Arts - UAL Level 3 Extended Diploma in Art and Design
South Thames College
08.2019 - 08.2020
GCSEs - Combined Science, English Literature, English Language, Mathematics, Physical Education, French, D&T
Harris Academy Peckham
09.2013 - 07.2018