Alan Jozwik
Eastbourne,East Sussex
Summary
'A dedicated and reliable young man with experience in exceeding expectations.' A preference to be productive and beneficial in the work place by being inquisitive and An eager and confident Sales Associate and Supervisor who delivers results and increases monthly revenue using insight and key knowledge. Brings 3 years of experience in exceptional customer satisfaction with a friendly approach
Overview
3
3
years of professional experience
6
6
Years of post-primary education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History
Sales Team Member
Clarks
Eastbourne
03.2024 - 07.2024
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Hitting Key Performance Indicators and setting targets above them.
- Improving sales by 20% during peak times
- Explained establishment policies to customers and offered advice on selections.
- Identified discrepancies in stocks through regular inventory management.
- Carried out active selling from initial customer greeting.
- Use of 'Newstore' system.
Customer Service Assistant (Seasonal)
Marks and Spencer plc
Eastbourne
11.2023 - 01.2024
- As Customer Service Assistant at M&S plc I went above and beyond to help valued customers find what they needed, as well as helping our store keep up to date with waste after our shop was closed
- My team and I also: Maintained sales floor stock levels through consistent monitoring and regular replenishments
- Offered advice on product selection for enhanced levels of support and service
- Provided fast checkout service with high levels of customer care and transaction speed
- Created attractive visual merchandising and shop window displays
- Handled cash and card payments with accuracy
- Knew what to do, when, and how to maximize efficiency
- My team and I managed to increase the sales by 15 additional percentage points over the festive season.
Hall Supervisor and IT Technician
St. Wilfrid's R C Church
Hailsham, East Sussex
08.2021 - 07.2023
- Managed records of people using the hall and allocating time-slots for bookings
- Oversaw the roll out of streaming online and the use of a booking system to show attendance and using this info to allocate a seating plan for attendees in line with restrictions.
- Managed hall use along with its resources.
- Key-holding duties
Education
A-Levels - A-Level Chemistry, A-Level Biology, A-Level Mathematics
East Sussex College Group
Eastbourne, East Sussex 09.2023 - 06.2024
GCSEs 4-9 - STEM + Photography, Computer Science, Polish, Spanish, Further Mathematics
King's Academy Ringmer
Eastbourne, East Sussex 11.2023 - 06.2023
GCSEs 4-9 - STEM + Photography, Computer Science, Polish, Spanish, Further Mathematics
King's Academy Ringmer
Lewes, ESX 09.2018 - 06.2023
Skills
- Key Holding
- Technology
- Sales
- POS Systems
- Stockroom organisation
- Cash Handling
- Teamwork
- Customer Service
- Product Knowledge
- Customer Complaint Management
- Refund/Exchange Processing
- Initiative
- Polite and Friendly
- Well-composed
- Hardworking
Languages
Polish
Native
English
Native
Associations and Clubs
- Army Cadet Force, Cdt. Lance Corporal, 11/2021, 01/2024
- Ex-Member of O'Sullivan's Snooker & Pool Club, 03/2021, 01/2022
- Ex-Member of Ringmer School Table Tennis Club, 10/2018, 11/2019
Timeline
Sales Team Member
Clarks
03.2024 - 07.2024
GCSEs 4-9 - STEM + Photography, Computer Science, Polish, Spanish, Further Mathematics
King's Academy Ringmer
11.2023 - 06.2023
Customer Service Assistant (Seasonal)
Marks and Spencer plc
11.2023 - 01.2024
A-Levels - A-Level Chemistry, A-Level Biology, A-Level Mathematics
East Sussex College Group
09.2023 - 06.2024
Hall Supervisor and IT Technician
St. Wilfrid's R C Church
08.2021 - 07.2023
GCSEs 4-9 - STEM + Photography, Computer Science, Polish, Spanish, Further Mathematics
King's Academy Ringmer
09.2018 - 06.2023
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