Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alan Turner

Sauchie,Clackmannanshire

Summary

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Results-driven Sales Advisor with knack for connecting with customers and boosting sales. Increased client retention through personalised service and upselling techniques. Known for turning customer interactions into repeat business and fostering strong relationships.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work history

Sales advisor

Concentric
Falkirk/larbert
11.2024 - 08.2025

-took inbound calls to renew customers internet subscriptions.

-upsold tv packages and mobile sims to customers while on call.

-matched weekly targets set by superiors.

-filled out spreadsheets with call amount, sims sold, broadband sold and sims sold.

- helped increase my teams sales by coming up with a method with my team leader which lead to our team being number 1 in sales from there on out.

Landscape Gardner

Mitchell Turf
Cumbernauld
02.2023 - 10.2023
  • Enhanced property appearance by creating unique and aesthetically pleasing landscapes.
  • Planted trees, shrubs and flowers for an improved visual appeal.
  • Removed and disposed of debris from work sites.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Cultivated soil with fertiliser and aeration.

Sales assistant

BP
Tullibody, Clackmannanshire
08.2022 - 02.2023
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Built strong relationships with regular customers for repeat business.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Assisted customers in locating specific items to boost satisfaction.

labourer

Recruitment alba
Alloa, Clackmannanshire
11.2020 - 02.2021
  • Ensured tools were correctly maintained for optimal usage during projects.
  • Loaded and unloaded building materials, aiding in maintaining orderly workspace.
  • Demonstrated excellent teamwork skills whilst carrying out manual tasks.
  • Assisted with heavy lifting to ensure safe and efficient operations on site.
  • Followed all safety procedures for accident-free working conditions.
  • Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
  • Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.

Education

National 4 - History

Lornshill Academy
Alloa
08.2017 - 06.2019

National 4 - Business

Lornshill Academy
Alloa
08.2017 - 06.2019

National 4 - Mathematics

Lornshill Academy
Alloa
08.2017 - 06.2019

National 5 - Music

Lornshill Academy
Alloa
08.2017 - 06.2019

National Qualification - Accounting year 1

Forth valley College
Alloa
08.2019 - 06.2020

Skills

  • Adaptive selling
  • Persuasive speaking
  • Selling techniques
  • Pitch development
  • Sales reporting
  • Time efficiency
  • Customer profiling
  • Resilience under pressure
  • Cash handling
  • Customer Service
  • Product knowledge
  • Payment Processing
  • Order processing
  • Responsive listening
  • Cross-selling

Timeline

Sales advisor

Concentric
11.2024 - 08.2025

Landscape Gardner

Mitchell Turf
02.2023 - 10.2023

Sales assistant

BP
08.2022 - 02.2023

labourer

Recruitment alba
11.2020 - 02.2021

National Qualification - Accounting year 1

Forth valley College
08.2019 - 06.2020

National 4 - History

Lornshill Academy
08.2017 - 06.2019

National 4 - Business

Lornshill Academy
08.2017 - 06.2019

National 4 - Mathematics

Lornshill Academy
08.2017 - 06.2019

National 5 - Music

Lornshill Academy
08.2017 - 06.2019
Alan Turner