Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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eashan arya

Crawley,west Sussex

Summary

Dynamic and multilingual professional with extensive expertise in hospitality software, food pairing, and table setting. Demonstrates exceptional skills in room service operations and customer service, ensuring seamless client experiences. Proficient in adaptive selling techniques and maintaining client relationships, with a proven track record of effective networking at trade shows. Committed to leveraging product knowledge and cash handling skills to enhance customer satisfaction and drive sales growth.


Experienced in customer engagement and sales with focus on delivering tailored solutions to clients. Consistently achieve targets through strong communication skills and deep understanding of customer needs. Skilled in building lasting relationships to drive repeat business and enhance overall satisfaction.


Results-driven Sales Advisor with knack for connecting with customers and boosting sales. Increased client retention through personalised service and upselling techniques. Known for turning customer interactions into repeat business and fostering strong relationships.



Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Sales advisor

Hugo Boss
gatwick airport , crawley west sussex
01.2025 - 04.2025
  • Boosted brand reputation with demonstration of product knowledge.
  • Conducted market research, gaining insights into competitors' strategies.
  • Fostered positive relationships with suppliers ensuring timely delivery of stocks.
  • Monitored and refreshed displays to attract customers.
  • Participated in team meetings contributing valuable ideas for sales improvement.
  • Implemented promotional strategies for increased product visibility.
  • Attended training sessions regularly to keep abreast with latest sales techniques.

Hospitality team member

sofitel
gatwick airport , crawley west sussex
04.2024 - 09.2024
  • Organised guest transport to support smooth airport transfers.
  • Created newsletters, brochures and social media posts to promote hotel services.
  • Updated finance and payroll records with strong accounting knowledge.
  • Upsold activities from tourism partners to boost revenue.
  • Issued guest room keys with advice on location and access.
  • Recommended hotel services to upsell dining, bar and spa experiences.
  • Posted new charges to customers' rooms and compiled itemised statements.

team member

Premier Inn Hotel
gatwick airport, crawley west sussex
04.2023 - 09.2023
  • Ensured cleanliness of dining area for a pleasant dining experience.
  • Served meals professionally, enhancing overall dining experience.
  • Managed reservations efficiently, ensuring maximum occupancy.
  • Handled complaints in a professional manner to maintain brand reputation.
  • Assisted colleagues during peak hours for smooth operations.
  • Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.

Education

GCSEs - maths english science geography religious studies i media

holy trinity church of england
Crawley, West Sussex
09.2017 - 06.2022

A-Levels - i media photography

ifield community collage
Crawley, West Sussex
09.2022 - 06.2023

A-Levels - media studies

Crawley College
Crawley, West Sussex
09.2023 - 01.2024

Skills

  • Multilingualism
  • Food pairing knowledge
  • Hospitality software proficiency
  • Table setting expertise
  • Room service operation
  • Effective networking
  • Trade show attendance
  • Adaptive selling
  • Maintaining client relationships
  • Selling techniques
  • Patience and composure
  • Cash handling
  • Customer Service
  • Product knowledge

Affiliations

  • I'm passionate about basketball—whether it's playing pick-up games with friends or following the latest NBA highlights, I love the energy and teamwork the sport brings. I'm also into gaming, especially strategy and sports titles, where I enjoy competing online and staying sharp. When I’m not indoors, I love exploring the outdoors, whether that’s hiking, biking, or just discovering new spots in nature. Music is another big part of my life—I'm always on the hunt for new sounds, and I enjoy everything from chill acoustic vibes to upbeat hip-hop and electronic tracks.

Timeline

Sales advisor

Hugo Boss
01.2025 - 04.2025

Hospitality team member

sofitel
04.2024 - 09.2024

A-Levels - media studies

Crawley College
09.2023 - 01.2024

team member

Premier Inn Hotel
04.2023 - 09.2023

A-Levels - i media photography

ifield community collage
09.2022 - 06.2023

GCSEs - maths english science geography religious studies i media

holy trinity church of england
09.2017 - 06.2022
eashan arya