Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Payne

Ramsey heights,Cambridgeshire

Summary

Results-driven Water and Wastewater Equipment Technician experienced in onsite installation, maintenance, and modification of critical assets. Ensured operational safety and compliance through meticulous record-keeping and adherence to safety protocols. Committed to enhancing customer confidence by delivering reliable service and effective teamwork during both planned maintenance and emergency interventions.

Overview

52
52
years of professional experience

Work History

Field Service Engineer / delivery driver

xylem water solutions
peterborough, Cambridgeshire
04.2016 - 04.2026
  • Executed onsite installation, modification and maintenance of systems and equipment to ensure optimal functionality and performance on Anglian water assets, wastewater treatment pumping stations.
  • Provided on-site services and installed new systems to optimise work solutions and avoid disruptions.
  • Worked well under pressure to complete time-sensitive repair work and restore key equipment to operational status.
  • Operated a 28t HGV with a 10t Hiab to facilitate the collection and delivery of products efficiently.
  • Updated and maintained accurate service records for all client equipment using Servicemax, improving traceability and service quality.
  • Applied safety management practices and used PPE appropriately and all safety procedures followed as per company requirements
  • Installed FLYGT products and equipment following established company guidelines to ensure compliance.
  • prepared detailed reports of deliveries and work carried out on site.
  • Participated in a demanding 24/7 call-out rota, responding to emergency situations every six weeks.
  • Collaborated with team members to ensure timely completion of tasks, contributing to overall project success.

Rental service Engineer

ITT/FLYGT/Xylem
stansted, Suffolk
04.2008 - 04.2016

Delivered emergency repair services promptly, minimising operational disruptions for clients.

Conducted regular maintenance and diagnostics on service equipment to prevent downtime and extend lifespan.

Performed routine inspections on equipment and site-held rentals.

Coordinated timely flygt rental equipment deliveries to south east customer sites.

  • Oversaw daily operational tasks to ensure smooth workflow.
  • Followed health and safety procedures to maintain company standards on worksites.
  • Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.

Mechanical Technician

Clancy Plant hire
harefield, hillingdon
12.2003 - 04.2008
  • utilised specialist equipment for precise diagnostics and effective fault finding.
  • provided technical support to mechanical engineers, facilitating problem resolution and project success.
  • Day to Day duties included working on light commercial vehicles & cars using up to date diagnostics equipment
  • maintained workflow under high pressure within an organised workspace
  • maintained safety standards at all times with the use of appropriate PPE
  • reviewed industry publications to remain updated on current trends and technologies.

Motor Vehicle Mechanic

SKY FORD
Hemel Hempstead, Hertfordshire
11.2002 - 12.2003
  • Service and repair of customers' vehicles
  • carried out detailed vehicle inspections and provided detailed reports to customers
  • utilised Advanced fault finding equipment
  • followed mechanical guidelines for all repairs
  • ensured all jobs got completed in a timely manner to meet high volume demands
  • streamlined workshop operations by maintaining a clean and organised workspace

motor mechanic

sole trader / self employed
borehamwood, Hertfordshire
04.1995 - 11.2002
  • repaired & prepared vehicles for MOT
  • Completed routine maintenance services for vehicles
  • Delivered exceptional customer service, fostering strong relationships that resulted in repeat business
  • Cultivated an excellent reputation through consistently high-quality work
  • Operated as self-employed motor mechanic, providing services from home and on customers' sites

Vehicle Mechanic

Lee valley Water/3 valleys water
Barnet, North London
01.1988 - 03.1995
  • Serviced and repaired light plant and company vehicles, including trailers, to support operational needs.
  • Maintained company vehicles and equipment, ensuring reliability and compliance with safety standards.
  • Serviced light plant, including generators and trench pumps, to ensure operational efficiency.
  • Ran the workshop and oversaw mechanics' jobs to ensure task completion.
  • Fitted tow bars and towing accessories, conducting safety checks to verify equipment functionality.

Automotive Technician & recovery driver

LAP Motors
Radlett, Hertfordshire
04.1979 - 12.1987
  • operated the recovery truck collecting and repairing broken down vehicles on a 24/7 shift basis
  • serviced and repaired customers' cars, ensuring reliable vehicle performance
  • completed MOT testing on clients' vehicles, adhering to safety regulations and standards
  • Conducted test drives before and after repair services.
  • Monitored and updated service schedules to ensure timely maintenance.
  • executed all workshop duties promptly, maintaining workflow efficiency

Apprentice Mechanic

WH PERRYS
Edgeware , Barnet
09.1974 - 03.1979
  • Assisted car mechanics in diagnosing and repairing vehicles, contributing to effective service delivery.
  • 5 year city & guilds parts 1 2 & 3 in motor vehicle technology
  • Completed coursework at George Stevenson College in Watford, gaining comprehensive knowledge in motor vehicle technology.

Education

NVQ Level 3 equivelant - Motor Vehicle Technology

George Stevenson College
Watford, HRT
01-1979

Skills

  • HGV driving
  • Hiab operation
  • Full HGV licence
  • Servicemax records
  • Equipment delivery
  • Delivery accuracy
  • Safe driving practices
  • Google maps navigation
  • Journey documentation
  • Parts handling
  • Time management
  • Punctual reliability
  • Communication
  • Responsible driver

Timeline

Field Service Engineer / delivery driver

xylem water solutions
04.2016 - 04.2026

Rental service Engineer

ITT/FLYGT/Xylem
04.2008 - 04.2016

Mechanical Technician

Clancy Plant hire
12.2003 - 04.2008

Motor Vehicle Mechanic

SKY FORD
11.2002 - 12.2003

motor mechanic

sole trader / self employed
04.1995 - 11.2002

Vehicle Mechanic

Lee valley Water/3 valleys water
01.1988 - 03.1995

Automotive Technician & recovery driver

LAP Motors
04.1979 - 12.1987

Apprentice Mechanic

WH PERRYS
09.1974 - 03.1979

NVQ Level 3 equivelant - Motor Vehicle Technology

George Stevenson College
Alan Payne