kevin nicholson
Chester Le Street,Durham
Summary
Over 10 years of experience as delivery person within diverse companies. Working hard to meet or exceed employer and customer expectations through attention to detail , embracing shift schedules and delivery routes. Handling customers with professionalism and positive attitude. Responsible Driver adept at navigation and efficient, on-time deliveries. Possess comprehensive visual memory and excellent sense of direction. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
40
40
years of professional experience
Work history
Delivery Driver
Elis
Durham
02.2023 - Current
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Loaded and unloaded merchandise at customers and vendor locations, working safely and efficiently to limit disruption to other road users.
Postman / Driver
Royal Mail
Durham
01.2021 - 02.2023
- Delivering Mail and parcels to customer requirements
- Sorting Mail
- Checking and signing for vehicles on a daily basis
- Handled packages with care to maintain product integrity, reporting issues of damage through [Task].
- Drove [Type] delivery vehicles safely and responsibly, representing [Type] brand with continued professionalism.
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Reduced total time for daily delivery round by checking routes to avoid traffic.
- Utilised geographic information systems to find exact locations of recipients.
Postman / Driver
Manpower
Seaham, Durham
10.2020 - 01.2021
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Drove [Type] delivery vehicles safely and responsibly, representing [Type] brand with continued professionalism.
- Handled packages with care to maintain product integrity, reporting issues of damage through [Task].
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
HGV Class 2 Driver
G4S Cash Solutions
Thornaby, Stockton-on-Tees
03.2019 - 10.2020
- Operated tail lift safely to move pallets and boxes.
- Checked items for safe loading and security, adhering to specified load capacity information.
- Undertook pallet-delivery work in line with set schedule.
HGV Class 2 Driver
G4S Cash Solutions
Newcastle upon Tyne, North Tyneside
09.2011 - 03.2019
- Operated tail lift safely to move pallets and cages of cash and coin.
- Checked items for safe loading and security, adhering to specified load capacity information.
- Undertook pallet-delivery work in line with set schedule.
- Adhere to all security procedures
- Conducted daily walkaround checks to verify vehicle roadworthiness.
- Adhered to driving hours laws to prevent tiredness and risk of accidents.
- Drove vehicles responsibly and safely, following British and EU road transport regulations.
Atm Manager / Senior Cashier
G4S Cash Solutions
Newcastle upon Tyne, North Tyneside
02.2005 - 07.2011
- Processed cash and balancing clients funds at the end of each day.
- Helped customers when problems arise.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
Driver
G4S Cash Solutions
04.1998 - 07.2005
- Covered weekend shifts to optimise service levels.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Planned routes and schedules to achieve consistent service availability.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Approved Driving Instructor
Self Employed
Sunderland, Wearside
01.1988 - 01.1998
- Equipped students with necessary knowledge and understanding to pass current UK theory and driving tests.
- Employed compassionate coaching skills and confidence building to nourish students' driving ability.
- Clearly presented complex concepts to enhance students' understanding of theoretical driving principles, integrating targeted practice on skills requiring improvement.
- Planned tailored lessons targeted to students' specific needs and abilities, helping to capture [Number]% first-time pass rate from [Number] students since [Year].
- Coached and mentored students to become safe, confident and responsible drivers.
- Delivered professional standards set by the Driver and Vehicle Standards Agency (DVSA).
- Taught students on matters pertaining to road safety, UK driving laws and Highway Code.
- Delivered lessons and lectures on UK road regulations to build foundational understanding of safe driving.
Trainee Technical Manager Miller
Timber Products
01.1987 - 01.1989
- During this position I was trained in the design and production of timber products such as windows and doors
- I was in charge of queries, orders and complaints over the telephone or in person on site and have a good record for problem solving.
Barman
Vaux Breweries
01.1986 - 01.1987
- My duties in this position involved; serving customers, taking payments, maintaining stock levels, upholding the cleanliness of the work area and developing an excellent rapport with customers and staff.
Heating Engineer Apprentice
Clarand Air And Heating
01.1984 - 01.1985
- Training to install and repair heating equipment including the fitting of radiators, boilers and pipe work on building sites
- I attended college on block release.
Education
GCSEs - Electrical Engineering
Broadway Comprehensive
SunderlandGCSEs - Maths
Broadway Comprehensive
SunderlandGCSEs - English Literature
Broadway Comprehensive
Sunderland1984
GCSEs - English Language
Broadway Comprehensive
SunderlandGCSEs - Physics
Broadway Comprehensive
Sunderland1984
GCSEs - French
Broadway Comprehensive
SunderlandGCSEs - German
Broadway Comprehensive
SunderlandGCSEs - Art
Broadway Comprehensive
SunderlandGCSEs - History
Broadway Comprehensive
SunderlandSkills
- Hgv Class 2 (12 years)
- Full UK driving licence
- GPS and navigation apps
- Map reading and navigation skills
- Highway Code knowledge
- Courteous and polite demeanour
- Logistical problem-solving
- Responsible driver
- Freight expertise
- HGV driving
- Local routes understanding
- Punctual and reliable
- Dependable and reliable
- Cargo handling
- Forklift Operating (10 years)
- Manual handling
- Logging paperwork
- Hand-held computer devices
- Multi-drop deliveries
- Safety conscious
- Safety compliance
- Vehicle safety checks
- Manual transmission driving
- Vehicle loading and unloading
- Local area knowledge
- Vehicle fuelling
- Equipment operation
- Advanced planning
- ETA calculating
Languages
English
Native
Timeline
Delivery Driver
Elis
02.2023 - Current
Postman / Driver
Royal Mail
01.2021 - 02.2023
Postman / Driver
Manpower
10.2020 - 01.2021
HGV Class 2 Driver
G4S Cash Solutions
03.2019 - 10.2020
HGV Class 2 Driver
G4S Cash Solutions
09.2011 - 03.2019
Atm Manager / Senior Cashier
G4S Cash Solutions
02.2005 - 07.2011
Driver
G4S Cash Solutions
04.1998 - 07.2005
Approved Driving Instructor
Self Employed
01.1988 - 01.1998
Trainee Technical Manager Miller
Timber Products
01.1987 - 01.1989
Barman
Vaux Breweries
01.1986 - 01.1987
Heating Engineer Apprentice
Clarand Air And Heating
01.1984 - 01.1985
GCSEs - Electrical Engineering
Broadway Comprehensive
GCSEs - Maths
Broadway Comprehensive
GCSEs - English Literature
Broadway Comprehensive
GCSEs - English Language
Broadway Comprehensive
GCSEs - Physics
Broadway Comprehensive
GCSEs - French
Broadway Comprehensive
GCSEs - German
Broadway Comprehensive
GCSEs - Art
Broadway Comprehensive
GCSEs - History
Broadway Comprehensive
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