Summary
Overview
Work history
Skills
Accomplishments
Certification
Timeline
Generic

Alan Hamer

Birmingham,West Midlands

Summary

Experienced Director of Care, Community and Healthcare Services at independent national specialist residential college and registered charity. Experience of education, care, healthcare and housing regulations. Chair of Audit and Governance Committee at local housing association and former grade 1 tutor. History of making substantial impacts with forward-thinking, resourceful and adaptable strategies. Effective communicator, speaker and ambassador.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Board Member - (Non Executive post)

St Peter's Housing Association
Birmingham, West Midlands
01.2017 - Current
  • Chair of Audit and Governence Committee at St Peter's Housing Association.
  • Oversee financial activities and strategies to maintain and further develop services.
  • Monitor and review risk strategy.
  • Serving member since 2017.

Director of Care, Community and Healthcare

Queen Alexandra Charity
Birmingham, West Midlands
08.2015 - Current
  • College Director and member of Senior Leadership Team.
  • Currently oversee Care Services including, Registered Residential and Healthcare Services, Day Services, Supported Living and Housing Services for independent national specialist residential college and registered charity.
  • Initiated quality audit & inspection process to evaluate and ensure service standards.
  • Applied changing legislation for full practice compliance.
  • Developed and maintained good working relationships with commissioners and local authority funding departments.

Supported Living Director

Queen Alexandra College
Birmingham, West Midlands
01.2011 - 08.2015
  • Led creation of successful and vibrant community based Supported Living Service In 2011.
  • Acquired and established accompanying Housing Service, generating property portfolio asset growth of £2m to date.

Interim Residential Care Manager

Queen Alexandra College
Birmingham, West Midlands
03.2010 - 01.2011
  • Led residential team in delivering care that promoted optimum client care and welfare.
  • Designed and implemented regulatory compliance systems and guidelines.


Assistant Residential Care Manager

Queen Alexandra College
Birmingham, West Midlands
06.2006 - 03.2010
  • Assisted Registered Care Manager in managing overall operation of services. including financial management & implementation of regulatory compliance systems and guidelines.


Performing Arts Tutor

Queen Alexandra College
Birmingham , West Midlands
04.2003 - 07.2010
  • Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
  • Set clear targets and delivered feedback to achieve student goals.



Team leader

Queen Alexandra College
Birmingham , West Midlands
02.2002 - 05.2006
  • Streamlined workflow for a more efficient process.
  • Coordinated daily tasks, ensuring smooth workflow within the team.


Employment history 1985 - 2002

Care Co-Ordinator New Outlook Housing - 11/2001 to 01/2002

Senior Care Support Worker Jaffray Care – 02/2001 to 11/2001

Care Support Worker Jaffray Care – 11/1998 to 02/2001

Postal Worker Blue Arrow Agency – 09/1998 to 11/1998

Driver - Driver Hire Agency – 06/1998 to 09/1998

Self Employed Artist Management and Producer 03/1988 to 06/1998

Self Employed Sound Engineer/Producer 07/1985 to 03/1988

Skills

  • Quality and performance
  • Change management
  • Regulatory compliance - (CQC, Ofsted, RSH)
  • Risk management
  • KPI management
  • Grant funding
  • Brand building
  • Income generation
  • Financial planning
  • Strategic planning and business development
  • Leadership & governance
  • Collaboration & partnership working
  • Board member/Chair of Audit and Governance Committee

Accomplishments

  • Care Services rated 'Good' 2016 - 2025
  • Transformational growth since 2011, £3.5m current annual service income & £2m asset growth since 2011
  • Established new supported living, housing, respite and physiotherapy services.
  • Transformed registered residential services income from £500k - £1.5m
  • Created Supported Living Service, income £1.5m, assets - £4.5m
  • Transformed day opportunities services to full financial health £60k
  • £1m Combined financial contribution to the Charity forcast in 2025
  • National award nomination for day ops service in March 2025 - National Diversity Awards
  • Oversee 5 departments a total of 120 staff members
  • Established the organisation firmly as a 'Unique Quality Provider‘ with Birmingham City Council
  • Worked collaboratively with Birmingham City Council to produce viral media information regarding Direct Payments. https://youtu.be/4wfVyus7n44
  • Chair of Audit and Governance Committee/Board Member at St Peter's Housing Association in Birmingham, and member of the Chartered Institute of Housing
  • Former grade 1 college tutor
  • Private pilot
  • Fluent in Swedish

Certification

  • CMI Level 7 NVQ Diploma in Strategic Management and Leadership 2021
  • Certificate of Education - QTLS Status (Merit) 2007 - 2008
  • 7407 - Stage 2 Teacher Training 2006 - 2007
  • 7404 - Stage 1 Teacher Training 2005 - 2006
  • HNC Managing Health & Care Services (Merit) 2001 - 2003

Timeline

Board Member - (Non Executive post)

St Peter's Housing Association
01.2017 - Current

Director of Care, Community and Healthcare

Queen Alexandra Charity
08.2015 - Current

Supported Living Director

Queen Alexandra College
01.2011 - 08.2015

Interim Residential Care Manager

Queen Alexandra College
03.2010 - 01.2011

Assistant Residential Care Manager

Queen Alexandra College
06.2006 - 03.2010

Performing Arts Tutor

Queen Alexandra College
04.2003 - 07.2010

Team leader

Queen Alexandra College
02.2002 - 05.2006
Alan Hamer