Sharon Morgan

POSITION HELD FROM 2012 TO CURRENT DATE

• Handled emergency situations with composure, ensuring safety for all individuals involved.
• Managed staff rotas to optimise coverage during peak periods.
• Maintained comprehensive records for accurate documentation purposes.
• Facilitated training sessions to enhance staff competence and knowledge base.

Conducted on-site risk assessments within citizens' homes to identify safety concerns.

Reviewed care packages to strengthen enablement initiatives and support client needs.

Performed staff supervisions and return-to-work interviews, ensuring compliance with policies.

Maintained coverage for all calls in the absence of staff members.

Attended weekly meetings with brokers, managers, social workers, and occupational therapists to collaborate on client care.

• Prepared nutritious meals to promote healthier diets among elderly patients.
• Provided personal care services, including bathing and grooming, to enhance patient comfort.
• Handled sensitive end-of-life care scenarios, offering comfort during challenging times.
• Managed office coverage from 7am to address staffing shortages and ensure call handling.
• Coordinated with patch organisers to facilitate smooth operations in the area.
• Addressed outstanding calls while working on patch as required.
• Ensured seamless communication and operational efficiency through regular meetings with patch organisers.

• Assisted clients with personal care tasks including bathing, grooming and dressing.
• Monitored and documented client health conditions to ensure appropriate care was maintained.
• Participated in training sessions to enhance skills and knowledge in home care best practices.
• Regularly updated family members on client's condition, fostering trust and transparency.
• Dealt sensitively with end-of-life care scenarios, providing comfort during difficult times.

• Provided compassionate end-of-life care, ensuring dignity and respect for individuals.
• Delivered consistent elder care, prioritising comfort and safety of residents.
• Maintained accurate records of residents' health status and progress.
• Ensured compliance with health and safety regulations for a secure environment.
• Updated staff rotas to comply with CQC standards and manage absences effectively.
• Assisted residents with daily living activities to promote wellbeing.