Al Mahmud
London
Summary
Recent graduate eager to start a career in logistics and supply chain management, with strong organizational and analytical skills. Experienced in customer service within the hospitality industry, where built communication, problem-solving, and teamwork abilities. Motivated to apply knowledge of supply chain principles, including inventory management, procurement, and distribution, while learning industry best practices. Dedicated to supporting efficient supply chain operations, process optimization, and continuous improvement in a dynamic business environment.
Overview
1
1
Certification
Work history
Front of House (Crew Member- Till)
The Albert (Greeneking)
10.2023
- Greet customers warmly and create welcoming atmosphere at front of house.
- Accurately take customer orders using till system and ensure all transactions are processed efficiently.
- Handle cash, card, and mobile payments while maintaining balanced cash drawer.
- Answer customer queries regarding menu items, specials, and promotions.
- Communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfilment.
- Maintain cleanliness and organization of till area, counter, and customer-facing spaces.
- Adhere to food safety, hygiene, and health and safety standards at all times.
- Provide excellent customer service, handle complaints calmly, and escalate issues when needed.
- Resolved customer complaints quickly, restoring trust in service quality.
Education
Master of Science - Purchasing, Logistics and Supply Chain Management
University of Bedfordshire
Luton 05.2023 - 6 2025
BBA Hon’s - Management
National University of Bangladesh
Feni 01.2016 - 1 2021
Skills
- Logistics and supply chain fundamentals
- Inventory management knowledge
- Warehouse management systems
- Data analysis proficiency
- Analytical thinking
- Effective communication skills
- Microsoft Office proficiency
- Time management strategies
- Fluency in English
- Good physical stamina
- Fast-Paced work adaptability
- Team player
- Customer Service
Certification
Udemy: Supply Chain A-Z: Inventory Management & Logistics.
Timeline
Front of House (Crew Member- Till)
The Albert (Greeneking)
10.2023
Master of Science - Purchasing, Logistics and Supply Chain Management
University of Bedfordshire
05.2023 - 6 2025
BBA Hon’s - Management
National University of Bangladesh
01.2016 - 1 2021
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