Perrie Parnian Shahbazi
London,United Kingdom
Summary
Operations-focused professional with cross-sector experience spanning healthcare, beauty retail, and UK hospitality with a strong foundation in operational coordination, process optimisation, and customer-facing service environments. Known for calm execution under pressure, attention to detail, and effective cross-functional collaboration. Actively transitioning into Assistant Operations Manager / Operations Assistant roles within the beauty or FMCG industry, with a particular interest in retail operations, store performance, and operational excellence.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Front of House Team Member – Operations Support (Full-Time)
Alley Cats Pizza
London
08.2025 - 01.2026
- - Consistently recognised in Google Reviews for high-quality customer service, contributing to an improvement in store rating (from approx. 4.6 to 4.7+)
- - Delivered customer-facing service while supporting smooth operational flow during peak hours.
Front of House & Bar Operations Assistant (Part-Time)
Common Pizza Ltd
London
03.2025 - 08.2025
- - Supported daily service operations in a fast-paced environment.
- - Ensured consistency, quality standards, and efficient customer experience.
- - Developed strong multitasking, teamwork, and operational discipline.
Clinical Operations Coordinator (Full-Time)
Akhtar Hospital
Tehran, Iran
07.2021 - 08.2024
- - Coordinated daily workflows across multidisciplinary clinical teams in a high-pressure environment.
- - Managed time-sensitive tasks, prioritisation, and issue resolution.
Beauty Advisor (Part-Time)
Roja Group
Tehran, Iran
11.2017 - 11.2020
- - Supported daily store operations within a multi-brand luxury beauty retail environment.
- - Assisted customers with product selection, skincare, and cosmetic recommendations.
- - Maintained visual merchandising standards and inventory organisation.
- - Contributed to customer satisfaction, repeat purchase behaviour, and brand experience.
Education
BSc - Registered Nursing
Islamic Azad University, Tehran Medical Branch
09.2017 - 7 2021
MSc - International Business Management
London South Bank University
09.2024 - 01.2026
Skills
- Process coordination Workflow optimisation Service operations Business consulting fundamentals Project coordination & delivery support Consumer behaviour analysis Market & commercial analysis Business analysis fundamentals Stock control & inventory management Supply chain & operational flow awareness Skincare & cosmetic product knowledge Luxury & multi-brand beauty retail operations
- Customer satisfaction & service quality focus Cross-functional teamwork Adaptability in fast-paced environments Clear written & verbal communication Strong attention to detail
- Microsoft Excel (Microsoft 365 – intermediate) Microsoft Project (project tracking & scheduling) Microsoft PowerPoint & Word POS systems & payment handling GDPR & customer data protection awareness
Certification
- Capstone Project: Exploring consumer purchasing behaviour towards sustainability in the UK luxury beauty industry (focus on sustainability, brand trust, and consumer decision-making).
- Excel Essential Training (Microsoft 365) – LinkedIn Learning | Issued Jan 2026
- Equality, Diversity and Inclusion– CPL Learning | Issued Jan 2026
- GDPR UK– CPL Learning | Issued Oct 2025
- PCI Data Security Standards– CPL Learning | Issued Oct 2025
- Disability Awareness– CPL Learning | Issued Dec 2025
Timeline
Front of House Team Member – Operations Support (Full-Time)
Alley Cats Pizza
08.2025 - 01.2026
Front of House & Bar Operations Assistant (Part-Time)
Common Pizza Ltd
03.2025 - 08.2025
MSc - International Business Management
London South Bank University
09.2024 - 01.2026
Clinical Operations Coordinator (Full-Time)
Akhtar Hospital
07.2021 - 08.2024
Beauty Advisor (Part-Time)
Roja Group
11.2017 - 11.2020
BSc - Registered Nursing
Islamic Azad University, Tehran Medical Branch
09.2017 - 7 2021