Akhil Babu Vinod Kumar
Bristol
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Shop assistant
Svasti Ltd Wiltons Off Licence
London, Essex
2022.03 - Current
- Assisted customers in finding desired items to enhance their shopping experience.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Promoted sales and special promotions to increase store revenue.
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate transactions.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Completed opening and closing duties in line with established schedule.
- Worked energetically to maintain efficient operations during peak trading hours.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Requested and checked customer IDs at checkout for age-restricted products.
- Boosted product sales by offering selection guidance to customers.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Online assistant
Sainsbury’s
London, Essex
2021.07 - 2022.03
- Increased customer satisfaction by promptly and accurately responding to online enquiries.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
Shop assistant
Svasti Ltd Wiltons Off Licence
London, Essex
2021.05 - 2021.07
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Managed stock levels on shop floor for continuous product availability.
- Improved product visibility with strategic shelf arrangements.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
Manager
G-Tec Computer Educational Institute
Kollam Kerala, India
2018.11 - 2021.01
- Secured new business opportunities with successful networking events.
- Fostered positive work environment with regular team-building activities.
- Analysed market trends to inform strategic decision-making processes.
Education
Master of Business Administration - Business Administration
Anglia Ruskin University
Cambridge 03.2023
Skills
- Effective multitasking
- Cash handling proficiency
- Electronic devices setup
- Patience under pressure
- Customer Service
- Flexible
- Sales expertise
- Inventory management
- MS Office
- B2C sales and service
- Effective communication
- Financial records analysis
- Time efficiency
- Digital Marketing
Certification
• Diploma In Indian And Foreign Accounting
• SAP FICO
• Certificate In Microsoft Office
• Tally ERP 9
• Peachtree
• Quick Books
Timeline
Shop assistant
Svasti Ltd Wiltons Off Licence
2022.03 - Current
Online assistant
Sainsbury’s
2021.07 - 2022.03
Shop assistant
Svasti Ltd Wiltons Off Licence
2021.05 - 2021.07
Manager
G-Tec Computer Educational Institute
2018.11 - 2021.01
Master of Business Administration - Business Administration
Anglia Ruskin University