Ajay Semic
Bilston,England
Summary
Motivated Accounting and Finance student at Aston University, with practical experience in fast-paced retail environments. Demonstrates strong attention to detail, numerical accuracy, and the ability to work effectively under pressure while delivering excellent customer service. Experienced in handling transactions, following company procedures, and maintaining high standards of professionalism. Developing a strong interest in accounting, audit, and financial analysis, with a focus on building a career within the finance industry. Proven ability to adapt quickly, work collaboratively in team settings, and communicate confidently with a range of stakeholders. Seeking to apply analytical skills and commercial awareness within a professional accounting or finance role.
Overview
2
2
years of professional experience
Work history
Sales consultant
Adidas
Cannock , West Midlands
2025.12 - Current
- Delivered high-quality customer service by engaging with customers, identifying needs, and providing tailored product recommendations to maximise sales and satisfaction
- Operated point-of-sale systems to process transactions efficiently, including purchases, returns, and exchanges, while maintaining accuracy under pressure
- Supported store performance by contributing to daily sales targets, upselling products, and promoting current offers and campaigns
- Maintained strong product knowledge across footwear, apparel, and accessories to provide informed advice and enhance the customer experience
- Assisted in visual merchandising and stock replenishment to ensure the store remained organised, visually appealing, and aligned with brand standards
- Worked collaboratively within a team environment to support store operations and ensure smooth day-to-day running
- Demonstrated attention to detail and accountability when handling cash and card transactions, ensuring compliance with company procedures
Sales assistant
Marks & Spencer
Dudley
2024.10 - 2025.01
- Delivered excellent customer service during peak Christmas trading, assisting a high volume of customers in a fast-paced retail environment
- Supported store sales by recommending products, upselling complementary items, and contributing to daily revenue targets
- Operated tills to process transactions accurately, including cash and card payments, while maintaining efficiency during busy periods
- Managed stock replenishment and ensured shelves were fully stocked and well-presented in line with store standards
- Assisted customers with product queries, sizing, and availability, ensuring a smooth and positive shopping experience
- Worked effectively as part of a team to maintain store operations during high-demand periods, including weekends and late trading hours
- Maintained strong attention to detail when handling transactions and stock, reducing errors and ensuring compliance with store procedures
- Adapted quickly to a temporary role by learning systems, store layout, and product ranges in a short timeframe
Education
Bachelor of Science - Accounting and Finance
Aston University
Birmingham 09/2023 - 06/2027
Skills
Customer Service & Communication
- Confident interacting with customers and handling queries professionally
- Strong verbal communication and relationship-building skills
Attention to Detail
- Accurate handling of transactions, pricing, and stock
- Minimising errors in fast-paced environments
Teamwork
- Collaborating with colleagues to meet store targets and maintain operations
- Supporting team members during busy periods
Time Management
- Managing multiple tasks (customers, stock, tills) efficiently under pressure
Numerical & Cash Handling Skills
- Handling cash/card transactions accurately
- Understanding of basic financial processes at point-of-sale
Compliance & Policy Awareness
- Following company procedures when processing transactions and discounts
- Awareness of internal controls and importance of authorisation
Data Handling & Accuracy
- Working with transaction data and ensuring correctness
- Recording and processing information reliably
Problem Solving
- Resolving customer issues and transaction queries efficiently
Sales & Commercial Awareness
- Understanding customer behaviour and contributing to revenue targets
Adaptability
- Thriving in fast-paced retail environments, especially during peak periods
Product Knowledge
- Ability to quickly learn and apply detailed product information
Affiliations
- Automotive industry & car trading – Actively buy and sell vehicles, developing commercial awareness, negotiation skills, and understanding of market pricing Fitness & weight training – Demonstrates discipline, consistency, and goal-oriented mindset Cycling & outdoor activities – Reflects resilience, commitment, and an active lifestyle
Timeline
Sales consultant
Adidas
2025.12 - Current
Sales assistant
Marks & Spencer
2024.10 - 2025.01
Bachelor of Science - Accounting and Finance
Aston University
09/2023 - 06/2027