Summary
Overview
Work History
Education
Skills
Timeline
Generic

AIKATERINI SAVVA

LONDON

Summary

Friendly and enthusiastic Waitress with strong interpersonal and coaching skills. Energetic with dedication to positive guest relations. Passionate about securing new, challenging position as server or hostess within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Versatile Restaurant Waitress ready to serve discerning customers in high-end dining rooms. Specializes in delivering sophisticated cuisine and exclusive beverages. Talented at pleasing demanding customers and earning return patronage from picky clients. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Restaurant Waitress

Gordon Ramsay
London
09.2021 - Current
  • Kept guest tables neat and tidy, regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to improve revenue.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Knowledgeably answered questions about menu selections, making targeted recommendations to upsell orders.
  • Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.

Waitress

Blanchette Soho
London
01.2022 - 01.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Suggested appropriate food and drink pairings.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Trained staff members on use of POS system.

Waitress Supervisor

Pizza Pilgrims
London
11.2018 - 01.2021
  • Facilitated effective communication between kitchen staff and waiting staff, including menu updates and process changes.
  • Managed team of 7 in absence of General Manager.
  • Trained, coached and mentored new staff to learn the menu and give a high waiting performance.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

Head Waitress

Bo Drake
London
01.2018 - 07.2018
  • Checked in with customers during meals to ensure orders were received correctly and being enjoyed.
  • Professionally handled customer complaints, swiftly resolving issues in order to maintain customer satisfaction.
  • Maintained a pleasant, welcoming dining environment to ensure guests' enjoyment and encourage repeat business.


Education

A-Levels -

Mediterrenean College
thessaloniki

Skills

Menu knowledgeundefined

Timeline

Waitress

Blanchette Soho
01.2022 - 01.2023

Restaurant Waitress

Gordon Ramsay
09.2021 - Current

Waitress Supervisor

Pizza Pilgrims
11.2018 - 01.2021

Head Waitress

Bo Drake
01.2018 - 07.2018

A-Levels -

Mediterrenean College

Similar Profiles

CREATE PROFILE
AIKATERINI SAVVA