Aidan Jason Denton

• Monitored visitor sign-in process to enhance security measures.
• Assisted personnel during emergency evacuation drills to confirm understanding of protocols.

• Facilitated site security operations by issuing access cards to new staff and managing access requests via c-cure 9000 system.

Assisted passengers with check-in of luggage.

Facilitated transfer of passengers from wheelchair to aircraft.

Guided passengers throughout the terminal using wheelchairs.

• Upheld strict confidentiality regarding passenger information.
• Checked safety equipment to ensure passenger safety.
• Demonstrated knowledge of airport layout whilst directing passenger s towards correct terminals or gates.
• Provided excellent customer service for enhanced passenger satisfaction.

• Assisted in managing missed flights for passengers.
• Checked and verified passenger bags and documents.
• Ensured adherence to Ryanair gate bag protocol at all times.
• Monitored compliance with airline regulations.

• Assisting with customer inquiries
• Ensuring that working spaces are kept clean and tidy
• Carry out warehouse stock audits
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Assisted customers in locating specific items to boost satisfaction.

• Serving customers and helping with inquiries
• Assisting warehouse manager with deliveries and donations.
• Loading and unloading deliveries.

• Monitoring the office email and telephone systems
• Accepting and processing incoming deliveries
• Helping students with projects where required
• Communicate with clients to monitor public attendance and punctuality
• Liaising with staff to ensure correct workshop procedures are being followed