Ahmad Yusaf

Working in a busy airport environment, I assist passengers who require additional support, including those with reduced mobility or hidden disabilities. The role requires patience, clear communication, and a calm approach to ensure passengers feel safe and comfortable throughout their journey.

Duties:

• Assisting passengers through check-in, security, and boarding processes

• Providing support with mobility and ensuring comfort throughout the journey

• Communicating clearly and professionally with passengers and staff

• Maintaining a calm and organized approach where timing and coordination are critical

• Following procedures to ensure safety and high standards of care

Over recent months, i've been working at events across the UK, mostly at CBS Arena, which has been a great place to learn on the job and gain real hands-on experience. I enjoy helping the crowd have a safe and positive experience while keeping calm under pressure. Each event is busy and moves quickly, and I take pride in making sure everything runs as smoothly as possible.

Duties:

• Managing crowds and ensuring safety at large events.

•Monitoring entry points and handling incidents calmly when they arise

•Working closely with my team to keep operations running smoothly under high-attendance conditions

Working as a delivery rider at Domino's was a positive and fast-paced experience. I enjoyed interacting with customers and making sure each order arrived on time, while keeping a friendly and professional attitude. Even short exchanges with customers gave me a sense of satisfaction, knowing I could make their day a little easier

Duties:

• Delivering orders efficiently while maintaining high customer service standards

• Organising my time to manage multiple deliveries during busy periods

• Providing friendly and attentive service, ensuring each customer felt valued