Afolayan Segun Raphael
Northfleet,kent
Summary
Accomplished professional with expertise in customer services excellence, business development, financial reporting, order processing, and health and safety regulations. Demonstrated ability to drive business growth and ensure compliance with industry standards. Adept at delivering high-quality service and optimising operational efficiency. Seeking to leverage skills in a dynamic environment to contribute to organisational success.
Overview
21
21
years of professional experience
Work History
Supervisor
Lidl
Northfleet, Kent
01.2015 - 11.2024
- Daily systems administration for stock receipts, despatched and general systems administration
- Goods in – Checking goods, receipt paperwork and systems update
- PI (perpetual inventory) counts – reconciliation, investigating and updating warehouse management system
- Daily control reports
- Stock movements and accomplished user of MHE
- Inventory- Ensuring stocks are in required location and making sure damage stock is moved to appropriate section
- Manage operational activities with warehouse most especially inbound side of business by ensuring all deliveries conforms to agreed service level
- Oversaw inventory management to avoid any shortage or excess stock issues.
Supervisor
R Whyte
01.2012 - 01.2015
- Responsible for warehouse storage, distribution and inventory management
- Increased focus on safety and awareness resulting in reduction of accidents
- Organized and planned day to day activities to maintain customer service and service levels
- Built good working relationships with some suppliers and customers to optimize production
- Managing, coaching, and developing team of diverse individuals, from recruitment to induction and beyond
- Identified potential risks and mitigated them through proactive measures.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Ensured smooth operations with regular maintenance checks.
- Managed daily operations to increase productivity.
Relationship manager
Intercontinental Bank
01.2005 - 01.2011
- Monitoring of branch fixed deposit with respect to maturities
- Maintaining and Reconciliation of deal register
- Ensure all staff have knowledge of products and services
- Complete yearly appraisals for staff within agreed time limits
- Recovery of expired non-performing credit facilities
- Identifying the company's key customers
Relationship officer
Equity Bank
01.2004 - 01.2005
- Marketing of Bank Retail and E-banking Products
- Identifying key customers and effective follow-up to ensure that mandates are won
- Monitoring of branch fixed deposit with respect to maturities
- Maintaining and Reconciliation of deal register
- Recovery of expired non-performing credit facilities
- Sourcing of cheap long tenor deposits for bank
- Organised client meets for fostering stronger business relations.
- Adhered strictly to company policies whilst dealing with customers, maintaining professional integrity at all times.
- Stayed updated on latest market trends for providing relevant advice to customers,.
- Negotiated deals with customers, resulting in mutual benefits.
- Established rapport with clients to facilitate open communication lines.
Education
Master of Science - Information Technology
National Open University
Lagos03.2024
Post Graduate Diploma - Computer Science
Lagos State University
Lagos02.2005
Higher National Diploma - Mechanical Engineering
Prince2 - undefined
Skills
- Customer services excellence
- Business development
- Financial reporting
- Order processing
- Health and Safety regulations
- Leadership competence
- Technical equipment operation
- Ethical standards
- Problem analysis
- Task prioritisation
- Team motivation
- Budgeting and finance
- Negotiation tactics
- Advanced numeracy
- Communication skills
Custom
- Traveling
- Interacting with people
Affiliations
- Travelling
Timeline
Supervisor
Lidl
01.2015 - 11.2024
Supervisor
R Whyte
01.2012 - 01.2015
Relationship manager
Intercontinental Bank
01.2005 - 01.2011
Relationship officer
Equity Bank
01.2004 - 01.2005
Higher National Diploma - Mechanical Engineering
Prince2 - undefined
Master of Science - Information Technology
National Open University
Post Graduate Diploma - Computer Science
Lagos State University
Similar Profiles
William Webster-BrownWilliam Webster-Brown
Team Member at LidlTeam Member at Lidl
Juan QuijanoJuan Quijano
Sales Associate Intern at LidlSales Associate Intern at Lidl
Aurélie LERMUSIAUXAurélie LERMUSIAUX
Responsable adjointe de magasin at LIDLResponsable adjointe de magasin at LIDL