Adrian Trowell
Peterborough ,Cambridgeshire
Summary
Personable Duty Manager versed in meeting diverse guest needs in high-volume hospitality environments. Maintains accurate and updated reservations to support continuous availability. Oversees operations to proactively address challenges.
Overview
26
26
years of professional experience
Work history
Duty manager
B&Q
Peterborough, Cambridgeshire
2007.08 - Current
- Identified areas of improvement through regular performance assessments of staff members.
- Handled complaints professionally, leading to improved customer retention rates.
- Maintained cleanliness standards, resulting in positive customer feedback.
Postal worker
Royal mail
Peterborough, Cambridgeshire
2000.07 - 2023.01
- Collected signatures for proof of delivery as required by regulations.
- Sorted mail accurately, ensuring correct distribution.
- Processed outgoing post promptly for efficient operations.
Education
GCSEs - Gcse
John Mansfield
Peterborough 06.1997
Skills
- Retail operations understanding
- Complaint handling excellence
- Health and Safety regulations
- Fire safety system inspections
Timeline
Duty manager
B&Q
2007.08 - Current
Postal worker
Royal mail
2000.07 - 2023.01
GCSEs - Gcse
John Mansfield