Adina Maria Chitu
Swadlincote,United Kingdom
Summary
My long-term aspiration is to grow in a company where I can learn continuously, increase my knowledge, and progress in my career. I look forward to assuming more responsibilities and contributing significantly to the success of the company. I would like to apply my skills and strengths and continuously improve my knowledge since I believe lifelong learning is essential. I am a loyal employee with a solid understanding of training. Dedicated team player, proactive and pragmatic in task completion. Works well under a tight deadline. I achieve the company's objectives through exceptional planning and prioritization. I am an organized and reliable employee. Successful in managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to achieve the team's goals. I ensure the team's success through disciplined work, attention to detail, and excellent organization. I am flexible with new people and environments. I am respectful, caring, friendly, honest, and confident. I am a good listener and speaker, and I take responsibility seriously.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Warehouse Operative
Polar Speed, a UPS Company
Tamworth
11.2020 - 06.2025
- Placing orders into computer system.
- Monitoring quality and accuracy of pharmaceutical products.
- Storing pharmaceutical products within designated range of temperature.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Packed orders for timely dispatch to customers.
- Improved efficiency with meticulous coordination of stock and inventory control .
- Performed general maintenance tasks around warehouse, ensured safe work environment.
- Checked invoices against delivered items to ensure accuracy in record keeping.
- Picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe, and orderly warehouse space.
- Prepared items for timely dispatch and safe transportation.
- Cleaned and tidied work areas to meet inspection requirements.
- Reported issues and damages to team leader, enabling prompt, effective resolutions.
Office Team Leader in a pharmaceutical warehouse
Fildas - Catena Group
Iasi
10.2008 - 02.2020
- Office running and activities management.
- Coordinating central warehouse drug supplies.
- Validating customer orders.
- Confirming return notes.
- Processing transfer notices between pharmacies.
- Processing notices for other branches.
- Handling input-output documents from different suppliers.
- Organizing drug redistributions in chain pharmacies.
- Running drug withdrawal operations according to instructions by National Administration of Drugs.
- Inventory of pharmaceutical products for better precision.
- Coordinated team assignments to enhance productivity.
- Encouraged open communication, improved problem-solving capabilities within team.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Pharmaceutical Sales Agent by phone
Pharmafarm SA
Cluj Napoca
11.2007 - 10.2008
- Making telephone presentations and selling company products and services to designated customers.
- Evaluating customer requirements and customizing proposals to suit their individual needs.
- Solving customer problems in consultation with other departments.
- Following up on customer credit and debt collection.
- Following daily calling schedule and achieving predetermined targets.
- Suggesting discount programs for individual customers to department manager.
- Evolving customer relationships continuously to enhance business objectives.
- Exceeding sales targets and other targets assigned by direct manager.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Maintained detailed records of sales activities for accurate forecasting.
- Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
Car Rental Agent
Just In Time SRL
Iasi
10.2006 - 04.2007
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Communicated with potential and existing customers in person, over telephone, and via webchat.
- Placed customer orders, providing guidance on product delivery timeframes.
- Provided customers with price information and handled financial transactions.
- Drove cars safely and legally between storage, pick-up and collection locations.
- Exceeded customer expectations by providing assistance with vehicle, travel and local area information.
- Valeted cars between customers to achieve excellent cleanliness and condition.
- Advised customers on insurance and protection options to increase sales.
- Prepared vehicles to high-quality standards for excellent customer satisfaction.
- Provided information about terms of rental agreements, improving transparency.
- Completed end-of-day tasks including cash reconciliation and deposit preparation.
- Facilitated timely returns of rented vehicles, reducing late penalties.
Sales Promoter
QB Promotion & Advertising
Iasi
10.2005 - 10.2006
- I worked as Sales Promoter representing brands such as Coca-Cola, Procter & Gamble, British American Tobacco (Kent), and Heineken in various locations, including supermarkets, petrol stations, clubs, and discos.
- Engaging potential customers by approaching them based on their preferences and interests.
- Resolved customer complaints efficiently, maintaining positive brand image.
- Distributed promotional materials to enhance visibility and attract target audiences.
- Gained customer interest and trust with personable attitude.
- Providing detailed information about promotional products and explaining mechanics of ongoing campaigns, using knowledge acquired through training and specialized courses.
- Preparing and presenting regular reports on product sales and any issues encountered during campaign.
- Collaborated with marketing team to plan promotional events.
- Communicated effectively with potential buyers to understand their needs.
- Increased product visibility by distributing leaflets and samples.
Education
University of Suffolk - International Business profile
University of Suffolk
01.2021 - 06.2025
Economic high school "Danubiana" - Accounting profile
Economic high school "Danubiana"
01.1998 - 01.2002
Skills
- Attention to detail
- Accuracy
- Empathy
- Clear communication
- Verbal communication
- Flexible thinking
- Adaptability
- Emotional intelligence
- Analytical skills
- Problem-solving
Languages
English
Advanced (C1)
French
Elementary
Romanian
Native
Custom
B, 10/22/01
Certification
- HR Specialist, acquired in May 2018, Romania
- Financial management
- Research project design
- Business ethics
- People management
- Organizational behaviour analysis
- Global environmental issues
- Project delivery
- Entrepreneurial spirit
- International management
- Global business
- Marketing principles
- Intercultural communication
- Business context
- Competitive project management
- Theoretical management application
- Academic communication
- Accounting
Timeline
University of Suffolk - International Business profile
University of Suffolk
01.2021 - 06.2025
Warehouse Operative
Polar Speed, a UPS Company
11.2020 - 06.2025
Office Team Leader in a pharmaceutical warehouse
Fildas - Catena Group
10.2008 - 02.2020
Pharmaceutical Sales Agent by phone
Pharmafarm SA
11.2007 - 10.2008
Car Rental Agent
Just In Time SRL
10.2006 - 04.2007
Sales Promoter
QB Promotion & Advertising
10.2005 - 10.2006
Economic high school "Danubiana" - Accounting profile
Economic high school "Danubiana"
01.1998 - 01.2002
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