Adela Simo
London,United Kingdom
Summary
Optimistic with strong customer service aptitudes and a love for literature. Knowledgeable about creating engaging book displays and assisting customers in finding perfect read. Ready to use and develop communication, organisational, and problem-solving skills in Waterstones' part.
Overview
6
6
years of professional experience
Work History
Hackney Society
Volunteer Wordpress editor
London, Lower Clapton
01.2025 - Current
- Developed engaging editorial calendar with focus on Hackney History Festival.
- Fostered positive relationships with Susan Doe, author of Women from Hackney's History vol II, through effective communication and feedback provision for some publications.
Nike
Customer retail assistant
London, Chelsea
11.2024 - Current
- Maintained knowledge of products to provide recommendations to customers.
- Bore and organised store setup for pleasant shopping experience.
- Ensured customer satisfaction by providing prompt and respectful service.
Freelance
Freelance Photographer
London, United Kingdom
06.2022 - 03.2025
- Executed photographic projects, documenting travels across Southeast Asia with precision, creativity and eye for detail.
- Collaborated with event photographer Marcus Cobden to document wedding of architect Hugo Davies in Devon.
University Miguel Hernández
Community Manager
Alicante, Spain
09.2019 - 07.2020
- Spearheaded social media initiatives, email marketing campaigns, updated Biblio, and planned engaging blog content.
- Delivered exceptional customer service while continually optimising office systems and processes.
Education
Bachelor's - Journalism
Carlos III University of Madrid
SpainSkills
- Upselling
- Calm under pressure
- Marketing
- Publishing industry insights
Languages
Catalan
Native
Spanish
Native
English
Advanced (C1)
Italian
Intermediate (B1)
Relevant Coursework
• Improve Your English, The London School of Journalism, current
• Writing Fiction course, West Herts Collage, March 2023
Timeline
Hackney Society
Volunteer Wordpress editor
01.2025 - Current
Nike
Customer retail assistant
11.2024 - Current
Freelance
Freelance Photographer
06.2022 - 03.2025
University Miguel Hernández
Community Manager
09.2019 - 07.2020
Bachelor's - Journalism
Carlos III University of Madrid
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