ADEDOJA ABIODUN ADEDOYIN
Stafford,Staffordshire
Summary
Dedicated healthcare professional with a strong foundation in effective communication, active listening, and empathy. Proficient in personal care provision, medication administration, and management, ensuring patient dignity and confidentiality. Demonstrates technical skills including venipuncture and patient observations, coupled with strong attention to detail and organizational abilities. Adept at problem-solving and emergency response, with a flexible attitude and desire to learn. Committed to team collaboration, patient advocacy, and maintaining high standards of residential cleaning. Career goal: To continually enhance skills in patient care while contributing to a supportive healthcare environment.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Healthcare Support Worker
Midlands Partnership NHS Foundation Trust
Stafford
08.2023 - 03.2025
- Provide compassionate support to individuals facing mental health challenges, assisting them in their recovery journey
- Develop and maintain positive relationships with clients, ensuring they feel heard, respected, and valued throughout their treatment
- Assist individuals with daily living activities, including personal hygiene, meal preparation, medication management, and household tasks, to promote their physical well-being and safety
- Implement therapeutic techniques and interventions, as guided by mental health professionals, to support individuals in managing their symptoms and improving their coping skills
- Collaborate with multidisciplinary teams, including psychologists, social workers, and psychiatrists, to develop and implement holistic treatment plans
- Maintain accurate and up-to-date records of individuals' progress, interventions, and observations, ensuring effective communication and continuity of care
- Maintain confidentiality and compliance standards for optimized patient care
- Chart daily observations, mobility activity, and eating percentages to aid continued client assessment
- Deliver high-quality care to clients with disabilities, achieving care plan objectives
- Help individuals with day-to-day activities while consistently encouraging independence and self-belief
- Maintain up-to-date knowledge of the latest care practices by attending regular meetings and training opportunities
Healthcare Assistant
Living Glory Social Care Limited
Birmingham
06.2023 - 03.2025
- Assist in all aspects of personal care, retaining comfort and dignity
- Deliver personal care focused on individual needs, preserving patient dignity and self-esteem
- Successfully position, lift, and move patients from bed into wheelchairs, applying safe handling techniques
- Keep patient environments clean and neat following optimum hygiene standards
- Work closely with nurses to maintain high levels of communication
- Complete care documentation and monitor patient progress to achieve up-to-date records
- Monitor client health conditions and report immediate issues to manager
- Ensure safe, secure living conditions for service users, reducing risk and enhancing quality of life
- Use outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings
- Provide high-quality person-centred support and receive consistently positive patient feedback
- Provide attentive first-hand care, comfort, and safety to patients
Healthcare Assistant
Funto Hospital Limited
Lagos
01.2019 - 04.2023
- Provided comprehensive care, including mobility assistance, vital sign monitoring, and administering medications as directed
- Supported patients with disabilities, enabling them to achieve care plan goals and maintain independence
- Ensured strict adherence to infection prevention and control measures
- Delivered emotional support to patients and families, fostering a positive environment during difficult times
Client Support Officer
CFS West Africa Limited
Lagos
02.2014 - 01.2019
- Implement high availability and disaster recovery, acquired, set up, and configured hardware and software to meet specific customer requirements
- Performed network administration, backups/restores, hardware & software upgrades, and managed network printers & security issues
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and the network
- Support tasks include software installations hardware set-up and configuration
- Carried out preventative checks and maintenance at the end of customer interactions to prevent the need for further support
- Handled high-volume calls to address customer inquiries and concerns
- Assisted with login issues, including password creation/reset and remote logins
- Took ownership of personal queue, seeing issues through to resolution or escalation as appropriate
- Offered technical expertise to contribute to the 2nd and 3rd line of support
- Logged and followed up on unresolved issues and edge cases not covered by internal resources
- Troubleshoot operating systems, hardware, and software problems to identify root causes
- Anticipated and prevented issues with technical infrastructure to minimize downtime
- Planned annual Budgets to find IT projects and control spending
Service Quality Analyst
CFS West Africa Limited
Lagos
04.2013 - 02.2014
- Conducted mystery shopping and wrote reports, utilizing scripts and score grids for evaluation
- Analyzed data collected to determine whether the services provided by a company met quality standards (benchmarking)
- Developed standardized testing methods to assess a company’s performance
- Improved organizational processes, which may involve modifying company policies and developing workflows
- Evaluated the compliance levels of staff members in operations and marketing within client organizations
- Edited and analyzed clients’ service quality audit videos that captured real-time service experiences, documenting reports and highlighting both excellent and poor service instances
- Completed score grids based on audit observations to assess the level of customer service delivered by client organizations (e.g., banks) and provided recommendations for improvement
Instructor
Army Barrack Grammar School
Mokola Ibadan
02.2011 - 12.2012
- Design and implement engaging lesson plans for Computer Science and Mathematics, ensuring they align with educational standards and foster student learning
- Deliver high-quality instruction in Computer Science to junior secondary pupils, focusing on foundational programming concepts, digital literacy, and problem-solving skills, while teaching advanced mathematical concepts to senior secondary pupils
- Develop and administer assessments to evaluate student understanding and progress, and provide constructive feedback to both students and parents to support academic growth
- Adapt teaching methods and materials to accommodate diverse learning styles and abilities, ensuring all students have access to the curriculum
- Establish a positive and inclusive classroom environment that encourages student participation, collaboration, and respect
- Utilize a range of educational technologies and software tools to enhance learning experiences in both Computer Science and Mathematics
- Provide individualized support and mentorship to students, helping them overcome challenges and achieve their academic goals
- Participate in ongoing professional development opportunities to stay current with educational best practices and advancements in technology and mathematics education
- Engage students in extracurricular activities related to Computer Science (e.g., coding clubs, competitions) and Mathematics (e.g., math clubs, contests) to promote interest and proficiency in these subjects
- Work collaboratively with colleagues to enhance the curriculum, share resources, and develop interdisciplinary projects that integrate Computer Science and Mathematics
- Maintain regular communication with parents and guardians regarding student progress, classroom activities, and ways to support learning at home
Early Years Teacher
Timi Nursery and Primary School
Ijeshatedo
03.2003 - 07.2006
- Develop and implement lesson plans and activities that are suitable for children's ages, promoting their overall development - socially, emotionally, physically, and cognitively
- Create a nurturing and stimulating environment that encourages young children to explore, be creative, and learn independently
- Regularly observe and assess children’s development and learning progress, using this information to tailor teaching and support each child's individual needs
- Establish and maintain a positive, inclusive, and safe classroom environment, promoting respectful interactions and effective behavior management strategies
- Communicate regularly with parents and caregivers about their child’s progress, offering guidance on how to support learning at home and involving them in classroom activities
- Work closely with colleagues to enhance the early year’s program, sharing best practices and resources to ensure a cohesive educational experience
- Engage in continuous professional development to stay updated on the latest trends, methodologies, and best practices in early childhood education
- Identify and support children with additional needs or learning difficulties, working with specialists to implement suitable interventions and adaptations
- Ensure a safe and healthy learning environment by adhering to health and safety regulations and promoting good hygiene practices among the students
- Organize and lead creative activities like arts and crafts, music, and movement, to foster children’s imagination and expression
- Encourage the development of social skills through cooperative play, group activities, and conflict-resolution strategies
Education
Diploma Level 3 - Health and Social Care (NVQ 3)
Insight Care Training Limited
01.2023 - 03.2025
B.Sc - Mathematics and Statistics
University of Lagos
Akoka, Lagos 01.2010 - 12.2010
G.C.S.Es - Mathematics and English
Royal Star Comphrensve College
Ijeshatedo, Lagos 01.2006 - 12.2006
Skills
- Effective communication and active listening
- Empathy and compassion
- Personal care provision
- Medication administration and management
- Documentation and record-keeping
- Confidentiality and patient dignity
- Technical skills
- Problem-solving and emergency response
- Venipuncture
- Strong attention to detail
- Organizational and time-management skills
- Ability to work under pressure
- Flexible attitude and desire to learn
- Team collaboration
- Patient advocacy
- Frailty awareness
- Patient observations
- Residential cleaning
Custom
Available upon request
Timeline
Healthcare Support Worker
Midlands Partnership NHS Foundation Trust
08.2023 - 03.2025
Healthcare Assistant
Living Glory Social Care Limited
06.2023 - 03.2025
Diploma Level 3 - Health and Social Care (NVQ 3)
Insight Care Training Limited
01.2023 - 03.2025
Healthcare Assistant
Funto Hospital Limited
01.2019 - 04.2023
Client Support Officer
CFS West Africa Limited
02.2014 - 01.2019
Service Quality Analyst
CFS West Africa Limited
04.2013 - 02.2014
Instructor
Army Barrack Grammar School
02.2011 - 12.2012
B.Sc - Mathematics and Statistics
University of Lagos
01.2010 - 12.2010
G.C.S.Es - Mathematics and English
Royal Star Comphrensve College
01.2006 - 12.2006
Early Years Teacher
Timi Nursery and Primary School
03.2003 - 07.2006
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