Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Caitlin Stuart

Clipstone,mansfield

Summary

Empathetic, driven, and deeply committed Forensic Psychology graduate with a 2:2 honours classification and extensive experience supporting individuals with complex mental health and psychological needs. With hands-on experience in both secure mental health units and hospital wards caring for service users with dual physical and psychological challenges, I bring a trauma-informed, compassionate approach to every interaction.

My academic background in forensic psychology has equipped me with critical knowledge of behaviour, trauma, cognitive processes, and the societal factors influencing mental health — while my practical experience has strengthened my ability to build rapport, de-escalate crises, and deliver person-centred care with patience, sensitivity, and professionalism. I thrive in challenging environments and am confident supporting vulnerable individuals across all levels of need, from acute distress to long-term rehabilitation.

I am now seeking to transition into a role where I can further apply my skills and continue making a positive impact — particularly within counselling, mental health support, forensic services, the NHS, or wider criminal justice and safeguarding settings. I bring strong communication, active listening, and emotional resilience, along with a deep passion for mental wellbeing and advocacy.

Dedicated, grounded, and genuinely passionate about helping others lead safer, healthier, and more empowered lives — I am ready to contribute meaningfully to any team that values care, dignity, and psychological insight.

Overview

10
10
years of professional experience

Work history

Healthcare support worker

Sherwood forest hospitals NHS
Sutton in Ashfield, Nottinghamshire
07.2022 - Current
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Organised activities and exercises to promote physical and mental well-being given by other health professionals within the trust.
  • Communicated complex medical information to patients, carers, and relatives, effectively navigating barriers to understanding to ensure everyone involved is in agreement with the next steps for the patient's best interest.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assistance with nutrition needs with additional mealtime planning, feeding and support.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Maintained optimal safety standards and care environments, prioritising risk-reduction, health and hygiene.
  • Submitted reports to ward sister, nurse in charge and consultants regarding status of client from a healthcare view.
  • Maintained general tidiness and cleanliness of clinical areas through disinfecting workspaces, restocking equipment stores to optimise efficiency.
  • Maintained strict confidentiality of information regarding patients.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, reporting significant findings to the nurse in charge of the ward and also the nurse in charge of the care of the patient.
  • Accurately completed and recorded patients' NEWS scores, reporting findings to maintain cohesive patient care.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Monitored client health conditions and reported immediate issues to manager.
  • Delivered crisis intervention during critical incidents, ensuring immediate support.
  • Promoted safe environment by adhering to risk assessment guidelines.
  • Liaised effectively with healthcare professionals, contributing to integrated services.
  • Supported individuals to improve their wellbeing with weekly goal-setting sessions.
  • Documented progress notes meticulously, enabling accurate patient assessments.
  • Built trustful rapport with clients through consistent reliability and patience.
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
  • Upheld strict confidentiality protocols ensuring respect for patient privacy.
  • Encouraged positive lifestyle changes for sustainable mental health improvements.

Healthcare support worker

Full circle care agency
Mansfield, Nottinghamshire
05.2022 - 07.2024

WORKING AT PORTLAND COLLEGE, MANSFIELD, WORKING WITH DISABLED STUDENTS IN LIVING ACCOMMODATION.

  • Created and maintained displays and signs.
  • Prevented cross-contamination by sanitising utensils and surfaces when working with the children.
  • Carried out day-to-day duties accurately and efficiently.
  • Supported students through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained strict confidentiality of information regarding patients.
  • Helped students with day-to-day activities while consistently encouraging independence and self-belief.
  • Prepared healthy meals with additional mealtime planning, feeding and support if needed, promote independence in making their own meals if able.
  • Supervised pupils during lunchtimes and educational visits.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Acted as superb role model, consistently promoting school mission and values.
  • Helped student to build confidence by cultivating trusted atmosphere in group settings.
  • Aided improvements in educational, emotional and social development.

Healthcare assistant

Jasmine healthcare limited
Edwinstowe, Nottinghamshire
06.2021 - 05.2022
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Updated first aid training to protect client welfare.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.

Mental health support worker/rehab/NHS step down

Church farm
Cotgrave, Nottinghamshire
06.2018 - 06.2021
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Performed crisis interventions during emergency cases.
  • Monitored patients' conditions, taking pulse and weight.
  • Working alongside NHS professionals such as; mental health nurses, consultants, OTs, Physios, discharge team, discharge to assess, social workers, GPs, district nurses, community care officers and Pharmacists.
  • Accompany healthcare professionals in MDT meetings to express concerns from a healthcare/hands on prospective with us being the ones who are with the patients the most to have a better idea of what they need once discharged.
  • Provided emotional support to patients and families facing challenging situations.
  • Observed and evaluated patients to detect changes in behaviour or abnormalities.
  • Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
  • Assisted clients to achieve personal and treatment-related goals.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Assessed client mental health in detail to establish treatment options and develop treatment plans.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.

Healthcare support worker

Brighterkind
Edingley, Nottinghamshire
05.2016 - 06.2019
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Organised activities and exercises to promote physical and mental well-being.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Submitted reports to manager regarding status of client.
  • Monitored client health conditions and reported immediate issues to manager.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.

Healthcare assistant

Brailsford house
Harworth, Nottinghamshire
04.2015 - 05.2016
  • Completed bed, welfare and security checks on residents.
  • Optimised resident outcomes, setting boundaries and expectations in line with Individual Treatment Plans.
  • Guaranteed physical and emotional wellbeing of residents, incorporating therapy and social-based activities.
  • Promoted social inclusion by supporting individual interests, hobbies and social activities.
  • Provided intimate care, enabling residents to maintain personal cleanliness and hygiene.
  • Worked with residents to develop life skills, including how to prepare meals and keep areas clean.
  • Improved practical support for residents, working collaboratively with social services.
  • Optimised resident comfort by maintaining a homely, stable and caring environment.
  • Supervised patients during outings and physical activities, promoting dignity and independence.
  • Adopted person-centred approach in all aspects of care-giving.
  • Assisted patients with daily personal, hygiene and incontinence care.
  • Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
  • Reported on patients' health and mobility progress, maintaining excellent continuity of care.
  • Liaised with family members to organise activities and deliver updates on client progress.
  • Empowered service users to remain as independent as possible and retain sense of identity.
  • Gave palliative care to patients with serious and terminal illnesses.

Education

Bachelor of Science - Forensic Psychology

The Open University
Milton Keynes
10/2020 - 08/2025

Certificate of Higher Education - Understanding Different research Perspectives.

The Open University
Milton Keynes
11/2024 - 11/2025

Certificate of Higher Education - Exploring issues in women's health

The Open University
Milton Keynes
05/2024 - 05/2025

Certificate of Higher Education - Exploring the relationship between anxiety and depression.

The Open University
Milton Keynes
05/2024 - 05/2025

Certificate of Higher Education - Emotions and emotional disorders

The Open University
Milton Keynes
05/2024 - 05/2025

Certificate of Higher Education - Care certificate

Qube
Edingley, Nottinghamshire
03.2017 - 03/2018

NVQ Level 2 - Health and social care

Teaching agency
Harworth, Nottinghamshire
04.2015 - 04/2016

GCSEs - English

Outwood Academy Valley
Worksop
07.2013 - 07/2013

Equivalent to GCSE - Maths

Qube
Edingley, Nottinghamshire
03.2017 - 03/2018

GCSEs - Science

Outwood Academy Valley
Worksop
06.2013 - 06/2013

Certificate of Higher Education - Challenging ideas in mental health

The Open University
Milton Keynes
07/2024 - 07/2025

SVQ Level 2 - Health and social care

Outwood Academy Valley
Worksop
06.2012 - 06/2013

Skills

Mental Health Skills Gained Through Experience & Education
  • Active Listening & Communication – Able to build rapport with individuals in distress, offering empathy, reassurance, and understanding in high-pressure environments
  • Crisis De-escalation – Skilled in remaining calm and supportive during incidents of aggression, self-harm, or acute emotional distress
  • Trauma-Informed Practice – Understanding of how trauma affects behaviour and mental health; able to provide care that recognises and respects lived experiences
  • Risk Assessment & Safeguarding Awareness – Experienced in identifying signs of risk, escalating concerns appropriately, and promoting safety for vulnerable individuals
  • Understanding of Mental Health Conditions – Knowledgeable in a range of conditions including schizophrenia, bipolar disorder, depression, PTSD, anxiety, personality disorders, and dual diagnoses
  • Observation & Reporting – Accurate and detailed in documenting behaviours, incidents, mood changes, and care plans to inform multi-disciplinary team decisions
  • Emotional Resilience & Boundaries – Maintains professionalism and emotional regulation while supporting those in distress or crisis
  • Confidentiality & Ethical Practice – Adheres to safeguarding protocols, confidentiality standards, and ethical care frameworks
  • Adaptability & Flexibility – Able to respond quickly to unpredictable situations and adjust communication to meet individual needs (including non-verbal or distressed service users)
  • Teamwork in Multi-Disciplinary Settings – Works collaboratively with nurses, psychologists, psychiatrists, and support staff to provide holistic care
  • Cultural Competence & Inclusivity – Sensitive to cultural, racial, and identity-based differences when delivering care and support
  • Medication Awareness – Familiar with the effects and side effects of common psychiatric medications (eg, antipsychotics, mood stabilisers, sedatives)
  • Motivational & Recovery-Focused Support – Encourages service users toward autonomy, recovery, and self-worth through positive reinforcement and goal setting
  • Mental Capacity Awareness – Understands the importance of consent, choice, and the legal/ethical frameworks guiding mental health care

Accomplishments

  • Organised a special day out at the RAF base for a 95-year-old resident, Hugh, enabling him to see his beloved Lincolnshire Bomber (“his baby”) one last time — demonstrating empathy, initiative, and dedication to enhancing quality of life.
  • Successfully completed NVQ Levels 2 and 3 in Adult Health and Social Care alongside the Care Certificate, building a strong foundation in safeguarding, person-centred care, and professional standards.
  • Achieved Level 2 Functional Skills in Mathematics (GCSE Grade C equivalent) while undertaking NVQ Level 3, meeting academic requirements for progression into higher qualifications.
  • Completed multiple professional development courses including Understanding Different Research Perspectives, Exploring the Relationship Between Anxiety and Depression, and Exploring Issues in Women’s Health — building research, analytical, and critical thinking skills relevant to psychology.
  • Gained extensive hands-on experience in residential homes, nursing homes, assisted living, special education, and mental health units — developing the ability to support individuals with diverse needs.
  • Recognised for going above and beyond in care settings, providing thoughtful touches such as gifts, comfort, and emotional support to improve wellbeing and create a positive environment.
  • Applied psychological and communication skills in challenging situations, including supporting individuals in distress and managing conflict with empathy and professionalism.

Timeline

Healthcare support worker

Sherwood forest hospitals NHS
07.2022 - Current

Healthcare support worker

Full circle care agency
05.2022 - 07.2024

Healthcare assistant

Jasmine healthcare limited
06.2021 - 05.2022

Mental health support worker/rehab/NHS step down

Church farm
06.2018 - 06.2021

Certificate of Higher Education - Care certificate

Qube
03.2017 - 03/2018

Equivalent to GCSE - Maths

Qube
03.2017 - 03/2018

Healthcare support worker

Brighterkind
05.2016 - 06.2019

Healthcare assistant

Brailsford house
04.2015 - 05.2016

NVQ Level 2 - Health and social care

Teaching agency
04.2015 - 04/2016

GCSEs - English

Outwood Academy Valley
07.2013 - 07/2013

GCSEs - Science

Outwood Academy Valley
06.2013 - 06/2013

SVQ Level 2 - Health and social care

Outwood Academy Valley
06.2012 - 06/2013

Bachelor of Science - Forensic Psychology

The Open University
10/2020 - 08/2025

Certificate of Higher Education - Understanding Different research Perspectives.

The Open University
11/2024 - 11/2025

Certificate of Higher Education - Exploring issues in women's health

The Open University
05/2024 - 05/2025

Certificate of Higher Education - Exploring the relationship between anxiety and depression.

The Open University
05/2024 - 05/2025

Certificate of Higher Education - Emotions and emotional disorders

The Open University
05/2024 - 05/2025

Certificate of Higher Education - Challenging ideas in mental health

The Open University
07/2024 - 07/2025
Caitlin Stuart