Adeboye Adeyinka
London,City of London
Summary
A motivated and customer-focused individual with experience in customer service, administration, and supporting fast-paced operational environments. Through my roles in retail and project support within a care and cleaning agency, I have developed strong communication, teamwork, organisation, and problem-solving skills that allow me to perform confidently under pressure while delivering excellent customer service. Experienced in handling customer enquiries, supporting busy teams, managing multiple responsibilities, and maintaining professionalism in demanding environments. Managers and colleagues have regularly recognised me for being reliable, adaptable, and calm during busy periods, as well as for my positive attitude and willingness to support others whenever needed. I take pride in creating welcoming experiences for customers, building strong working relationships, and contributing to a positive team atmosphere. I am eager to bring my strong work ethic, energy, and customer service skills to Delaware North and thrive within the fast-paced hospitality and event environment at Wembley Stadium.
Overview
2
2
years of professional experience
Work history
Project Support Admin
Mindful Trust Care and Services
London, Greater London
2025.03 - 2025.07
- Coordinated daily administrative operations across care and cleaning projects, ensuring services were delivered efficiently and on schedule.
- Supported scheduling, shift allocation, and rota management for care and cleaning staff.
- Managed over 50 customer calls and service requests per day while maintaining excellent customer service at all times.
- Helped maintain health and safety, hygiene, and compliance standards across operational environments.
- My manager regularly relied on me to remain organised and composed during busy operational periods and accommodate schedule changes.
- Consistently maintained professionalism, reliability, and a positive attitude during my time working there.
- Built positive relationships with clients by responding professionally to concerns and ensuring issues were resolved promptly.
- Developed strong interpersonal and communication skills through regular interaction with diverse clients, staff, and stakeholders.
- Showed great hospitality to clients who visited the office, offering them something to drink and welcoming them when they entered.
Customer Service Assistant
Wilko
Harrow on the Hill, Harrow
2023.06 - 2023.08
- I delivered friendly and professional customer service in a fast-paced retail environment, assisting customers with purchases, product enquiries, and resolving issues.
- Assisted with stock replenishment, product displays, and maintaining visual merchandising standards.
- My manager regularly trusted me to assist during the busiest periods because of my ability to stay composed and work efficiently under pressure.
- I maintained excellent organisation of the shop floor and stock areas, ensuring a clean, welcoming, and safe environment.
- Supported team members if they weren't familiar with the ins and outs of the workplace.
- Consistently arrived on time, remained flexible with shifts, and showed reliability during weekends.
- Worked collaboratively with colleagues and supervisors to create a positive customer experience and achieve team goals.
- Built a reputation for learning quickly and adapting confidently to new tasks when they were given to me.
Education
GCSEs -
St Gregory's Catholic Science College
London 2023.05 - 2023.08
Skills
- Excellent customer service and interaction skills
- Calm and composed during high-pressure situations and busy operational periods
- Strong ability to communicate professionally with a wide range of customers and staff
- Maintaining positive energy and professionalism during demanding shifts
- Quick learner who adapts confidently to new procedures and responsibilities
- High energy and enthusiasm for all roles I am given
- Reliability and dependability, as I do all which I am tasked with to the best of my abilities
- Ability to work in a team and willingness to support colleagues during busy periods
- Always punctual and willing to take on extra shifts
Timeline
Project Support Admin
Mindful Trust Care and Services
2025.03 - 2025.07
Customer Service Assistant
Wilko
2023.06 - 2023.08
GCSEs -
St Gregory's Catholic Science College
2023.05 - 2023.08