OLUWATOBI ADESINA
Colchester
Summary
Highly organized and detail-oriented project officer with experience in project management and administrative support. Proven ability to manage multiple priorities, provide leadership, and deliver projects efficiently. Certified in Prince2 Agile Project Management, adept at utilizing advanced IT systems and fostering effective collaborations.
Overview
6
6
years of professional experience
Work History
Project Officer / Admin Support
Dani & Josh Property Services Limited
10.2023 - Current
- Liaised with clients face to face, via Teams, email, and phone, providing excellent customer service and addressing queries about products, orders, and deliveries
- Coordinated with contractors and other departments on administrative matters of mutual importance
- Attended public consultations and scheduled appointments for internal and external meetings
- Kept track of pipeline and communications with customers using project management systems
- Ensured invoices were raised in line with contractual agreements and managed purchase orders
- Built and maintained good relationships with partners, clients, suppliers, and team members.
Bank Mental Healthcare Assistant
Essex Partnership University Trust
01.2023 - Current
- Observe changes in the patient’s physical condition or mental state and document in an appropriate manner
- Assist patients with self-care and independence
- Establish positive professional and appropriate relationships with patients adopting a non-judgmental approach
- Understand the need for personal responsibility for using the correct techniques for moving and handling patients.
Administrative Officer
El–Shaddai Multidimensional Limited
08.2019 - 05.2022
- Coordinated administrative functions and supported project management activities, ensuring efficient workflow
- Managed schedules, communications, and project documentation, maintaining accuracy and confidentiality
- Collaborated with internal and external stakeholders to implement solutions for administrative challenges
- Trained and supervised junior administrative staff, fostering a collaborative team environment.
Channels Management Officer
FBNQuest Asset Management Limited
02.2018 - 07.2019
- Provided excellent service to maintain a positive business reputation and meet revenue targets
- Resolved customer complaints promptly and professionally, enhancing customer satisfaction
- Implemented cross-selling and upselling strategies to existing clients, monitoring competitor activities to retain clients proactively
- Collaborated with cross-functional teams to identify and implement process improvements to enhance the customer experience.
Education
MSc. International Project Management -
Northumbria University
10.2023
Bachelor of Science in Business Administration -
Tansian University
09.2020
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Advanced IT skills and familiarity with Salesforce
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Effective leadership and team coordination
- Adaptable and works well under pressure
- Customer-focused with excellent customer service and relationship management skills
- Agile Project Management Foundation - APMG International, Issued 10/2023
- PRINCE2 Foundation Certification issued by AXELOS Global Best Practice
Key Qualifications
- Agile Project Management Foundation - APMG International, Issued 10/2023
- Project management qualification or equivalent experience
- GCSE grade 5/C or equivalent in English and Maths.
- Relevant experience to degree level
- Advanced IT skills including Microsoft Office
- Excellent communication, problem-solving, and writing skills
References
Available upon request
Timeline
Project Officer / Admin Support
Dani & Josh Property Services Limited
10.2023 - Current
Bank Mental Healthcare Assistant
Essex Partnership University Trust
01.2023 - Current
Administrative Officer
El–Shaddai Multidimensional Limited
08.2019 - 05.2022
Channels Management Officer
FBNQuest Asset Management Limited
02.2018 - 07.2019
MSc. International Project Management -
Northumbria University
Bachelor of Science in Business Administration -
Tansian University
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