Adam Fleetwood
Leicester,Leicestershire
Summary
Professional driver with extensive multi-drop delivery experience and advanced driving qualifications. Demonstrates a strong commitment to safety compliance and possesses comprehensive knowledge of the Highway Code. Holds a full UK driving licence with no points and a Driver Certificate of Professional Competence (CPC). Known for dependability, reliability, and a courteous demeanour, ensuring exceptional service in all interactions. Skilled in loading and unloading, aiming to leverage expertise in logistics to enhance operational efficiency.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work history
Delivery driver
Cencora UK
Hinckley, Leicestershire
2025.10 - Current
- Reduced fuel costs with efficient route planning.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Built excellent relationships with customers and pride myself on providing the best possible service for customers
- Resolved customer complaints effectively, restoring trust in the service provided.
- Improved client satisfaction by delivering packages promptly and accurately.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Maintained vehicle cleanliness for a professional appearance.
- Completed deliveries with smile and patient, personalised service.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
7.5 tonne multi drop delivery driver
ESPO
Leicester, Leicestershire
2000.04 - 2025.10
- Enhanced efficiency by carrying out basic vehicle maintenance tasks.
- Ensured timely delivery by effectively planning routes and managing time.
- Communicated effectively with customers, resolving any disputes or complaints professionally.
- Worked under tight schedules whilst maintaining high performance standards.
- Followed traffic laws diligently for safe transportation of goods.
- Safeguarded customer satisfaction with professional and courteous service.
- Participated in regular safety training sessions for improved on-the-job safety practices.
- Assisted in warehouse duties when required, demonstrating team player qualities.
- Utilised manual handling techniques properly to prevent injury while lifting heavy items.
- Maintained vehicle cleanliness for a positive company image.
- Interacted politely and professionally with customers, building and maintaining positive relationships to uphold ESPO's excellent industry reputation.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Built and maintained strong working relationships with regular customers.
- Supported customers with special requirements to enhance service.
Assistant manager
Laddaw
Enderby, Leicestershire
1999.05 - 2000.03
- Handled customer complaints effectively, restoring trust in our brand.
- Handled stock control duties diligently preventing overstocking or shortages.
- Assisted in recruitment process to build an effective workforce.
- Improved customer service by implementing new procedures and protocols.
- Provided support to manager during audits, ensuring accurate reports.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed daily operations to ensure smooth running of the shop floor.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Delivery driver/ Water cooler installer
Thirsty Work
Glenfield, Leicestershire
1998.09 - 1999.04
- Provided excellent customer service, enhancing company reputation.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Carried out complex manoeuvres in busy, high pressure environments.
- Customised installations according to client specifications for maximised satisfaction.
- Performed routine maintenance checks on installed systems to prevent future breakdowns.
- Liaised with clients post-installation for feedback and potential improvements.
Education
5 GCSEs - Maths, English language, English literature, Geography and P.E. All grade C
New Parks Community College
Leicester 1986.09 - 1991.06
Skills
- Multi-Drop delivery experience
- Advanced driving qualifications
- Safety compliance
- Dependable and reliable
- Highway Code knowledge
- Full UK driving licence (no points)
- Driver Certificate of Professional Competence (CPC)
- Courteous and polite demeanour
- Loading and unloading
Affiliations
- I have a keen interest in most sports and play 7 a side football. I also enjoy playing golf and tennis when i can find the time.
Timeline
Delivery driver
Cencora UK
2025.10 - Current
7.5 tonne multi drop delivery driver
ESPO
2000.04 - 2025.10
Assistant manager
Laddaw
1999.05 - 2000.03
Delivery driver/ Water cooler installer
Thirsty Work
1998.09 - 1999.04
5 GCSEs - Maths, English language, English literature, Geography and P.E. All grade C
New Parks Community College
1986.09 - 1991.06