Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic
Abu Sayid Miah

Abu Sayid Miah

Northampton,Northamptonshire

Summary

Versatile and reliable professional with experience across customer service, architectural design, and emergency services dispatch. Skilled in communicating effectively with a wide range of individuals, from providing high quality customer support to managing critical situations as a police dispatcher. Brings a strong combination of technical knowledge, problem solving ability, and calm decision making under pressure. Experienced in handling sensitive information, coordinating responses, and working efficiently in fast paced environments. A proactive and adaptable individual with a proven ability to learn quickly and contribute positively within team oriented and high responsibility roles.

Overview

20
20
years of professional experience
3
3
years of post-secondary education

Work history

Force Control Room Operative

Northamptonshire Police
Northampton, Northamptonshire
2022.04 - Current
  • Managed high volumes of emergency and non-emergency calls, ensuring rapid and accurate response prioritisation
  • Assessed critical situations quickly, gathering essential information to determine appropriate police response
  • Maintained clear and calm communication with callers during high-stress and emergency situations
  • Provided real-time updates and intelligence to officers in the field to support operational decision-making

Architectural Technologist

PHP Architects
Northampton, Northamptonshire
2021.04 - 2022.04

Architectural Technologist

The Harris Partnership
Newport Pagnell, Milton Keynes
2018.03 - 2021.04

Architectural Technologist

Sidey Design Architecture
Higham Ferrers, Northamptonshire
2014.09 - 2018.03

Engineered Wood Products (EWP) Designer

Travis Perkins
Northampton, Northamptonshire
2012.06 - 2014.09

Customer Service Assistant

Tesco
Northampton, Northamptonshire
2006.08 - 2012.05

Education

Bachelor of Science - Architectural Technology

University of Northampton
Northampton
2009.09 - 2012.06

Skills

  • Technical proficiency
  • Initiative taking
  • Mental agility
  • Warehousing experience
  • High-value project management
  • Construction management
  • Project support
  • Teamwork and collaboration

Affiliations

  • Reading and writing
  • Building miniatures and PC's
  • Gym
  • Collecting gaming cards

Languages

English
Native
Bengali
Fluent

References

References available upon request.

Timeline

Force Control Room Operative

Northamptonshire Police
2022.04 - Current

Architectural Technologist

PHP Architects
2021.04 - 2022.04

Architectural Technologist

The Harris Partnership
2018.03 - 2021.04

Architectural Technologist

Sidey Design Architecture
2014.09 - 2018.03

Engineered Wood Products (EWP) Designer

Travis Perkins
2012.06 - 2014.09

Bachelor of Science - Architectural Technology

University of Northampton
2009.09 - 2012.06

Customer Service Assistant

Tesco
2006.08 - 2012.05
Abu Sayid Miah