Abu Sayid Miah
Northampton,Northamptonshire
Summary
Versatile and reliable professional with experience across customer service, architectural design, and emergency services dispatch. Skilled in communicating effectively with a wide range of individuals, from providing high quality customer support to managing critical situations as a police dispatcher. Brings a strong combination of technical knowledge, problem solving ability, and calm decision making under pressure. Experienced in handling sensitive information, coordinating responses, and working efficiently in fast paced environments. A proactive and adaptable individual with a proven ability to learn quickly and contribute positively within team oriented and high responsibility roles.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work history
Force Control Room Operative
Northamptonshire Police
Northampton, Northamptonshire
2022.04 - Current
- Managed high volumes of emergency and non-emergency calls, ensuring rapid and accurate response prioritisation
- Assessed critical situations quickly, gathering essential information to determine appropriate police response
- Maintained clear and calm communication with callers during high-stress and emergency situations
- Provided real-time updates and intelligence to officers in the field to support operational decision-making
Architectural Technologist
PHP Architects
Northampton, Northamptonshire
2021.04 - 2022.04
Architectural Technologist
The Harris Partnership
Newport Pagnell, Milton Keynes
2018.03 - 2021.04
Architectural Technologist
Sidey Design Architecture
Higham Ferrers, Northamptonshire
2014.09 - 2018.03
Engineered Wood Products (EWP) Designer
Travis Perkins
Northampton, Northamptonshire
2012.06 - 2014.09
Customer Service Assistant
Tesco
Northampton, Northamptonshire
2006.08 - 2012.05
Education
Bachelor of Science - Architectural Technology
University of Northampton
Northampton 2009.09 - 2012.06
Skills
- Technical proficiency
- Initiative taking
- Mental agility
- Warehousing experience
- High-value project management
- Construction management
- Project support
- Teamwork and collaboration
Affiliations
- Reading and writing
- Building miniatures and PC's
- Gym
- Collecting gaming cards
Languages
English
Native
Bengali
Fluent
References
References available upon request.
Timeline
Force Control Room Operative
Northamptonshire Police
2022.04 - Current
Architectural Technologist
PHP Architects
2021.04 - 2022.04
Architectural Technologist
The Harris Partnership
2018.03 - 2021.04
Architectural Technologist
Sidey Design Architecture
2014.09 - 2018.03
Engineered Wood Products (EWP) Designer
Travis Perkins
2012.06 - 2014.09
Bachelor of Science - Architectural Technology
University of Northampton
2009.09 - 2012.06
Customer Service Assistant
Tesco
2006.08 - 2012.05