Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abijith Reddy Kallem

Middlesbrough

Summary

Multifaceted professional with an extensive background in customer service roles. Performs well in high-pressure environment, especially effective in coordinating with customers by showcasing excellent communication and people skills with extensive planning capabilities, seeking for a full-time employment in a relevant role. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Picking Operative

APS Growers Ltd
Billingham
03.2024 - 05.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Warehouse Operations Associate

Amazon Associate
Durham
05.2022 - 02.2024
  • Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
  • Collaborated closely with other departments such as purchasing, production and sales teams in order to resolve any potential issues related to stocking or availability.
  • Participated actively in weekly team meetings, sharing ideas and suggestions for continuous improvement opportunities.
  • Operated various warehouse equipment safely and efficiently, including forklifts, pallet jacks, and hand trucks.
  • Increased workplace safety by enforcing proper handling techniques and maintaining a clean, organized environment.

Customer Service Supervisor

Hanjee Chef Pvt Ltd
05.2021 - 04.2022

· Dealt with complex and difficult customer complaints calmly and professionally, providing effective solutions for continued customer satisfaction.

· Proactively monitored employee and customer feedback to identify ways of improving operations.

· Created and submitted progress reports to upper management.

· Maintained high standards of accuracy and quality in data entry and recordkeeping.

· Created positive working environments by offering support and guidance to staff.

· Closely monitored team performance, identifying improvements and providing extra training to underachievers.

Education

Master of Science - Computer Science And Programming

Teesside University

Bachelor of Science - Computer Science Engineering

Mahaveer Institute of Technology And Science

Skills

Database Management

Customer complaint management

Complaint Investigation

Conflict resolution techniques

Timeline

Picking Operative

APS Growers Ltd
03.2024 - 05.2024

Warehouse Operations Associate

Amazon Associate
05.2022 - 02.2024

Customer Service Supervisor

Hanjee Chef Pvt Ltd
05.2021 - 04.2022

Master of Science - Computer Science And Programming

Teesside University

Bachelor of Science - Computer Science Engineering

Mahaveer Institute of Technology And Science
Abijith Reddy Kallem