Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Languages
Timeline
Generic

SUNIL LAWRENCE

Milton Keynes,U.K.

Summary

Detail-oriented professional with expertise in diary management, database management, and bespoke software systems. Skilled in planning, organisation, and customer service, with a proven ability to handle tasks diplomatically and efficiently. Proficient in Microsoft Office, EFM systems, and multilingual communication, ensuring seamless coordination across diverse environments. Adept at stock replenishment, product code recognition, and physical task handling such as box lifting. Committed to leveraging organisational skills to support operational excellence and drive success in dynamic settings.

Overview

25
25
years of professional experience

Work History

Retail Shipping, Picking & Packing

H&M Distribution Centre
MILTON KEYNES
10.2022 - 03.2025
  • Arranging and distributing Totes to different location when ready
  • Scanning the totes and dispatching them on to trailer
  • Picking Customer orders in accordance with help of scanner
  • Located Customer orders and loading items on to trolley, ensuring each item has the correct size, colour, and quantity to fulfil the order
  • Packing orders ready for daily despatch, packing of goods with bubble wrap and polystyrene chips
  • Packing cartons with the appropriate quantity of Products and in a way that ensures their size delivery and minimises in transit damages
  • Matching labels and order accurately
  • Transporting pallets to the dispatch area with the help of hand jacking equipment
  • Using hand jacking equipment to move pallets around the warehouse
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Ecommerce Office Assistant

Rex Brown Ltd. (Welch & Tidy Ltd.)
Perivale
05.2017 - 11.2022
  • Company Overview: Servicing the e-commerce market in both B2B and B2C
  • Expertise in organization, sourcing and digital marketing make Rex Brown the optimal solution for brands and marketplaces
  • Website: http://rexbrown.co.uk/
  • Processed the daily routines at the office, attending to the company’s client requirements
  • Handled office correspondence and maintaining a stringent follow up of important emails, orders, and manager’s diary commitments
  • Updated the prices and stock, doing inventory, and process reports on EFM System
  • Printing, sending faxes retrieve and route incoming faxes
  • Scheduled appointments and maintain and update appointment calendars
  • Ensuring proper and organized maintenance of records and filling systems
  • Answer phone lines, direct calls; manage office voicemail
  • Receive and mail out packages and deliveries to clients via Pallet line, DHL, and TNT
  • Receive, sort, and route mail; and deliver publications
  • Looking after the petty cash for daily expenditure like stationery, kitchen suppliers, etc…
  • Organizing, managing, and cascading the Client orders through Hermes and Yodel
  • Assist in the warehouse with the distribution of items to various distributors like Whistl, Yodel, Hermes, BPost, and Royal Mail
  • Respond to customer complaints and helping them to receive their item in a timely manner
  • Looking into online order on Amazon, eBay, and Groupon sites
  • Servicing the e-commerce market in both B2B and B2C
  • Expertise in organization, sourcing and digital marketing make Rex Brown the optimal solution for brands and marketplaces
  • Website: http://rexbrown.co.uk/

Administrative Assistant / Sales Assistant

Deema Trading Co W.L.L.
08.2010 - 02.2017
  • Company Overview: Website: http://deematrading.com/
  • Receive and distribute incoming and outgoing email to the manager
  • Liaise and coordinate with other members of the team such as sales, marketing, tendering and procurement manager
  • Generated reports for new and existing clients on the system as well as quotations, purchases, sales, and invoices
  • Dealt with client’s inquiries, shipment, and brokerage queries
  • Effectively administrated and coordinated the programmed schedule of the product deliveries
  • Entered data related to orders, sales, etc
  • Handled invoicing such as purchase order, delivery note and returned receipts
  • Diligently interacted with suppliers from different countries
  • Responsible for working the sales floor and assisting customers with the product selections
  • Analysed and compared prices among various suppliers
  • Handled regular office administration duties like filing, scanning, photocopy, etc.…
  • Website: http://deematrading.com/

Administrative Assistant

R T C Electronics Co.
Kuwait
05.2003 - 08.2010
  • Company Overview: Website: https://rtc-electronics.com.kw/
  • Provided administrative assistance to the company’s director
  • Monitoring incoming and outgoing correspondence, managing diaries, and promptly actioned urgent matters during his absence
  • Manage diaries, scheduling appointments and meetings, as required
  • Corresponded with manufacturers and suppliers to order items on demand
  • Negotiated pricing in the best interest of the company
  • Email enquiries, quotations and bidding for manufacturers and suppliers
  • Contacted and dealt with Shipping Companies for Ocean, Air and Land freight including customs clearance facilities
  • Computed and updated on Retail Pro to sustain an inventory of stock in the warehouse
  • Invoiced dispatched cargo to various showrooms and independently preserved retailer software
  • Website: https://rtc-electronics.com.kw/

Sales Assistant / Warehouse Worker

R T C Electronics Co.
Kuwait
06.2000 - 05.2003

Education

Diploma in Computer Applications -

Nalanda Computer Education
Mumbai , India

Diploma in Computer Assembling and Testing -

Neutronic Computer Institute
Mumbai, India

Secondary School - GCSE

St. Annes High school
Mumbai , India

Skills

  • Organizing and handling tasks with diplomacy
  • Database management
  • Diary management
  • Customer service-oriented
  • Planning and organisational skills
  • Competent user of Microsoft Office
  • Competent user of EFM System
  • Competent user of bespoke software systems
  • Multilingual
  • Stock replenishment
  • Box lifting
  • Product code recognition

Custom

Reading, Music, Football, Basketball, Making new friends, Available on request.

Affiliations

  • Football, Making friends

Languages

English
Fluent

Timeline

Retail Shipping, Picking & Packing

H&M Distribution Centre
10.2022 - 03.2025

Ecommerce Office Assistant

Rex Brown Ltd. (Welch & Tidy Ltd.)
05.2017 - 11.2022

Administrative Assistant / Sales Assistant

Deema Trading Co W.L.L.
08.2010 - 02.2017

Administrative Assistant

R T C Electronics Co.
05.2003 - 08.2010

Sales Assistant / Warehouse Worker

R T C Electronics Co.
06.2000 - 05.2003

Diploma in Computer Applications -

Nalanda Computer Education

Diploma in Computer Assembling and Testing -

Neutronic Computer Institute

Secondary School - GCSE

St. Annes High school

Similar Profiles

CREATE PROFILE
SUNIL LAWRENCE