Abigail Bright

• Provided coverage during peak times to manage customer flow effectively.
• Assisted in stock replenishment to maintain store appearance.
• Delivered excellent customer service by answering queries and providing product information.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Participated in seasonal sale preparations by arranging promotional displays strategically.
• Ensured visual merchandising standards with regular display updates.

• Processed transactions at the till, ensuring accurate handling of cash and card payments.
• Handled customer enquiries with professionalism, fostering positive brand image.
• Assisted customers in locating specific items to boost satisfaction.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Processed returned or exchanged items and provided refunds to customers.

Ordering car badges and other stock from suppliers

Setting up and managing sales and distribution via Ebay

• Assisted in engaging with customers, signposting them to colleagues as appropriate.
• Managed time effectively to meet deadlines.
• Took on additional tasks on manager's request.
• Used problem-solving skills to resolve challenges and prioritise workload.
• Handled various day-to-day admin responsibilities to maintain smooth business operations.
• Understood and adhered to company's health and safety policies.
• Demonstrated open communication and collaborated with various people.
• Assisted in restocking shop and distributing orders nationally and globally.
• Researched local companies, distributing promotional materials with a view to increasing engagement and sales.