Ella Hudson
Peterborough ,Cambridgeshire
Summary
Enthusiastic and confident individual with exceptional public speaking and communication skills. Demonstrates strong computer skills and the ability to remain calm under pressure. Proven track record in upselling, showcasing determination and a proactive approach to achieving targets. Also have experience in providing excellent customer service and building strong relationships which would prove helpful in a sales based role. I am committed to contributing positively in driving sales and growth in whatever business i am in. I have a strong work ethic even when i spent time travelling Australia and Asia in 2025 i volunteered in different charity's to help me grow as an individual and improve my employability.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work history
Retail assistant
Marks and Spencer's
Rushden Lakes , Northamptonshire
11.2024 - 11.2025
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Supported team members for improved operational efficiency.
- Boosted sales through suggestive selling techniques.
- Delivered excellent customer service by answering queries and providing product information.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Waitress assistant
The Fox Inn
Thorpe Waterville, Northamptonshire
08.2023 - 10.2024
- Maintained cleanliness in serving and dining area for hygienic environment.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared tables for guests and reset tables between customers.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Education
GCSEs - English Maths Science Geography Business Sociology
Prince William school
Oundle, Northamptonshire 09.2016 - 06.2023
A-Levels - geography business and travel and tourism
Prince William school
Oundle, Northamptonshire 09.2021 - 06.2023
Skills
- Public speaking
- Communication skills
- enthusiastic
- computer skills
- confident
- determined
- Upselling
- Calm under pressure
Timeline
Retail assistant
Marks and Spencer's
11.2024 - 11.2025
Waitress assistant
The Fox Inn
08.2023 - 10.2024
A-Levels - geography business and travel and tourism
Prince William school
09.2021 - 06.2023
GCSEs - English Maths Science Geography Business Sociology
Prince William school
09.2016 - 06.2023