Abdullahi Yahye

• Safely pick up riders and drop them off at their requested destinations using GPS navigation.
• Adhere to all local traffic laws and safety regulations.

Maintain a professional, clean vehicle and provide a positive, courteous experience to secure high ratings.

• Evaluated customer needs and determined appropriate action, referring questions to management when necessary.

• Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.
• Secured personnel and premises by inspecting buildings, patrolling property.
• Handled both common and crisis situations in a calm and efficient manner.

• Ensuring all patient data and treatment journey are inserted correctly by the Trust staff.
• Working with Clinical Coding and the Trust to ensure data is corrected as requested in order to code correctly.
• Ensuring that patient information and treatment journey is successfully entered onto the system.
• Data Catch-up work during migration period.
• Training, assessment and preparation of support staff around GO-LIVE to support Cerner Millennium deployments.
• Support the use of various inpatient applications such as Regular Day Attenders, Maternity, Power chart and Pre-assessment procedures.

• Organized training sessions for various clinical staff.
• Ensuring all go-live areas have the needed support available.
• Provided support to clinical staff, Nurses and Doctors to ensure the roll out of Clinical documentation and Electronic prescribing roll out.

• Working on GO-Live project at Imperial NHS Trust, working across all hospital within the trust.
• Rectifying migrated data and data correction from old trust patient records onto Cerner Millennium, working as part of a large team.
• Support various outpatient applications.

• Developed successful partnerships with customers through outstanding levels of service for continued customer loyalty.
• Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
• Received and processed product returns.
• Listened to customer needs and desires to identify and recommend optimal products.