Aathira Majnu
Chesterfield,United Kingdom
Summary
Accomplished professional with extensive expertise in Supplier Relationship Management (SRM), Vendor Governance & Contract Management, and IT Procurement & Cost Optimisation. Demonstrated proficiency in Risk Mitigation & Compliance (ISO 27001, GDPR), Strategic Stakeholder Engagement, and IT Governance & Service Management. Proven track record in IT Project Management & Agile Delivery, leading cross-functional teams to drive Digital Transformation & Process Improvement initiatives. Adept at IT Service Management (ITSM), Vendor & Supplier Performance Analytics, and ERP & Business Systems. Committed to ensuring compliance and risk mitigation while optimising procurement processes and enhancing vendor performance.
Overview
18
18
years of professional experience
2032
2032
years of post-secondary education
Work history
ERP Product Specialist
E-Max Systems
08.2024 - 03.2025
- Leading supplier relationship initiatives, optimising IT procurement strategies and vendor performance
- Supporting stakeholder alignment and risk mitigation across procurement and IT services
- Driving continuous improvement and efficiency in supplier management frameworks
IT Systems Manager
CTL Seal Limited
07.2017 - 08.2024
- Managed outsourced IT suppliers, ensuring service excellence and strategic alignment with business needs
- Led IT vendor negotiations, optimised procurement costs, and enhanced contract governance
- Spearheaded Cyber Essentials Plus certification, ensuring compliance with cybersecurity standards
- Led risk assessments and compliance initiatives, ensuring adherence to ISO 27001 and GDPR
- Developed and implemented supplier performance management strategies to improve service delivery
- Delivered end-to-end project management for IT initiatives, including ERP migration and infrastructure upgrades
Associate Lecturer - Networking and VMware
Sheffield Hallam University
02.2016 - 07.2017
- Delivered lectures and hands-on training sessions on Networking and VMware virtualisation
- Supported students in practical lab sessions and coursework, enhancing their technical competence
IT Technician
CTL Seal Limited
09.2015 - 07.2017
- Supported IT infrastructure and desktop systems
- Assisted in procurement, configuration, and system support across departments
SEO Trainee
Sports Direct International
07.2013 - 08.2013
- Created SEO-optimised blog content and managed social media content strategy
- Collaborated with bloggers, coordinated competitions, and increased online engagement and traffic
HR Delivery Analyst
IBM India
06.2010 - 12.2011
- Managed HR debt control for separations, served as SPOC for FTH, interns, and visa expiry cases
- Handled employee queries and contributed to HR process improvements
Assistant Sales Manager
Asianet Communications Ltd
10.2009 - 01.2010
- Managed time sales and created customised pre-sales solutions
- Negotiated client contracts and contributed to channel revenue strategies
Senior Corporate Relationship Executive
Vodafone Essar Cellular Ltd
, India
06.2007 - 08.2009
- Managed telecom solutions for SMEs across three districts
- Increased revenue, improved client retention, and ensured 100% account receivables
Education
MPhil -
Sheffield Hallam University
Master's - Web and Cloud Computing
Sheffield Hallam University
01.2012 - 01.2013
PG Diploma - HR & Marketing
Bhavan's Royal Institute of Management
01.2005 - 01.2007
BSc - Computer Science
Sacred Heart College, Thevara
01.2001 - 01.2004
Skills
- Supplier Relationship Management (SRM)
- Vendor Governance & Contract Management
- IT Procurement & Cost Optimisation
- Risk Mitigation & Compliance (ISO 27001, GDPR)
- Strategic Stakeholder Engagement
- IT Governance & Service Management
- IT Project Management & Agile Delivery
- Cross-functional Team Leadership
- Digital Transformation & Process Improvement
- IT Service Management (ITSM)
- Vendor & Supplier Performance Analytics
- Procurement & Contract Management
- ERP & Business Systems
- Compliance & Risk Mitigation
- Project Management & Agile Methodologies
Websites
Accomplishments
- Successfully managed supplier relationships and procurement strategies, optimising IT budget allocation and cost efficiency.
- Led risk assessments and compliance initiatives, ensuring adherence to ISO 27001 and GDPR.
- Spearheaded strategic supplier oversight, resulting in improved service delivery and stakeholder satisfaction.
- Delivered multiple IT and digital transformation projects using Agile practices, achieving significant improvements in system efficiency and user satisfaction.
Custom
Available upon request.
Timeline
ERP Product Specialist
E-Max Systems
08.2024 - 03.2025
IT Systems Manager
CTL Seal Limited
07.2017 - 08.2024
Associate Lecturer - Networking and VMware
Sheffield Hallam University
02.2016 - 07.2017
IT Technician
CTL Seal Limited
09.2015 - 07.2017
SEO Trainee
Sports Direct International
07.2013 - 08.2013
Master's - Web and Cloud Computing
Sheffield Hallam University
01.2012 - 01.2013
HR Delivery Analyst
IBM India
06.2010 - 12.2011
Assistant Sales Manager
Asianet Communications Ltd
10.2009 - 01.2010
Senior Corporate Relationship Executive
Vodafone Essar Cellular Ltd
06.2007 - 08.2009
PG Diploma - HR & Marketing
Bhavan's Royal Institute of Management
01.2005 - 01.2007
BSc - Computer Science
Sacred Heart College, Thevara
01.2001 - 01.2004
MPhil -
Sheffield Hallam University
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