Timon Anthony Johnson

Serve as a senior frontline operational lead within a high-pressure Emergency Department environment, providing oversight of patient administration, data governance, and reception team performance while ensuring compliance with NHS policy, the Data Protection Act 2018, and UK GDPR.

Key Responsibilities & Contributions

• Act as senior point of contact for Emergency Department reception operations, coordinating patient flow, prioritisation, and escalation in a fast-paced clinical environment.
• Provide day-to-day leadership and informal supervision to junior reception staff, supporting rota coverage, workload distribution, onboarding, and performance consistency.
• Ensure accurate registration, verification, and management of sensitive patient data across NHS systems (e.g. PAS, EPR), maintaining strict adherence to UK GDPR, Data Protection Act 2018, and Caldicott Principles.
• · Exercise sound judgement in handling confidential and high-risk information, including safeguarding cases, vulnerable patients, and law-enforcement or coroner-related enquiries.
• Maintain audit-ready administrative records, ensuring data accuracy, traceability, and integrity under continuous operational pressure.
• Act as an escalation interface between clinical teams, site management, ambulance services, and external agencies to support safe and efficient patient throughput.
• · Apply information governance best practices to prevent data breaches, unauthorised disclosures, and privacy incidents within a public-facing environment.
• Support incident reporting, root-cause identification, and corrective actions relating to administrative, data, or process failures.
• Demonstrate calm, authoritative leadership during peak demand, major incidents, and critical service pressures, maintaining professionalism and control.
• Contribute to continuous service improvement through feedback, process refinement, and adherence to NHS operational standards and Trust policies.

Lead technical advisor and strategic delivery lead for cybersecurity engagements across critical sectors, responsible for overseeing consultancy operations, client advisory quality, and the evolution of ToraGuard’s cybersecurity service portfolio. Act as a senior escalation point, mentor, and standards custodian within a high-performing consulting team.

Key Achievements & Responsibilities:

• Lead day-to-day operations of the cybersecurity consulting division, mentoring junior and mid-level consultants, and ensuring consistent technical quality and client satisfaction across all engagements.
• Serve as final point of escalation for complex consultancy matters, providing expert guidance across domains including risk, assurance, strategy, compliance, and security architecture.
• Deliver and oversee engagements involving audits, gap assessments, risk analysis, and accreditations, leveraging frameworks such as ISO/IEC 27001:2022, NIST CSF, DORA, NIS2, Cyber Essentials, and GDPR.
• Provide technical assurance through detailed peer reviews, ensuring all deliverables meet internal methodologies, client requirements, and industry best practices.
• Support continuous improvement by driving enhancements to documentation, internal knowledge bases, report templates, and client communications.
• Act as a service quality custodian, working with the Board to refine cybersecurity offerings based on client feedback, market trends, and regulatory evolution.
• Direct client engagement for high-profile or sensitive projects, maintaining strong relationships, managing expectations, and ensuring delivery excellence.
• Champion delivery consistency, scalable methodology, and strategic alignment across all consulting engagements.

Responsible for leading the strategic and operational delivery of security services across both the Security Operations Centre (SOC) and Network Operations Centre (NOC), ensuring the protection and resilience of critical business infrastructure in alignment with regulatory and commercial objectives.

Key Achievements & Responsibilities:

• Directed a high-performing team of cybersecurity professionals, providing leadership across strategy execution, risk governance, and technical delivery.
• Oversaw the architecture, deployment, and optimisation of enterprise security infrastructure including firewalls, IDS/IPS, endpoint protection, and threat detection technologies.
• Designed and executed organisation-wide security strategies that aligned to ISO 27001, NIST, and DORA frameworks, ensuring both resilience and compliance.
• Led incident response operations, driving timely containment, root cause analysis, and recovery actions while minimising business disruption and reporting to executive stakeholders.
• Delivered comprehensive risk assessments, internal audits, and penetration testing activities to proactively identify vulnerabilities and enhance control environments.
• Authored, implemented, and governed security policies, operational standards, and procedural documentation, embedding a culture of security-by-design across business units.
• Served as principal advisor to senior leadership, communicating risk posture, strategic recommendations, and investment needs in support of cybersecurity objectives.
• Spearheaded security awareness and training programs that significantly improved organisational readiness and reduced human factor vulnerabilities.
• Developed and tested business continuity and disaster recovery (BC/DR) frameworks, ensuring operational resilience and continuity of services under adverse conditions.
• Fostered a collaborative, innovation-driven environment that enabled technical staff development, service improvement, and cross-functional alignment.

Serve as the principal advisor and delivery lead for complex cybersecurity engagements, delivering strategic consulting, advanced technical assessments, and compliance enablement for high-profile clients across regulated and critical sectors.

Key Achievements & Responsibilities:

• Designed and implemented bespoke cybersecurity strategies tailored to client risk profiles, regulatory environments, and business objectives, with alignment to ISO 27001, PCI DSS, NIST, and CIS Controls.
• Conducted end-to-end risk assessments, identifying vulnerabilities and threat vectors, and developing mitigation plans across hybrid and cloud-hosted environments.
• Led the architecture of secure network designs applying defense-in-depth principles and zero trust methodologies, enhancing enterprise-level security postures.
• Directed penetration testing engagements (external, internal, application-layer), delivering actionable insights and remediation roadmaps to reduce risk exposure.
• Developed and executed incident response plans, performed digital forensics, and deployed countermeasures to contain and remediate security incidents.
• Managed full lifecycle of vulnerability management programs, leveraging tools such as Tenable Nessus and Qualys to prioritise and remediate risks at scale.
• Oversaw SIEM solution design and implementation (e.g., Splunk, Sentinel), integrating event correlation, threat detection, and reporting capabilities.
• Authored and enforced client-specific cybersecurity policies, standards, and operational procedures, supporting audit readiness and continuous compliance.
• Delivered tailored cybersecurity awareness training programs, reducing human-factor risks and enhancing client maturity.
• Conducted emerging threat analysis and intelligence reviews, ensuring advisory services remained aligned with evolving attacker tactics and regulatory trends.
• Provided leadership and mentorship to cybersecurity teams, enhancing delivery quality, capability development, and consulting excellence.
• Led internal and third-party audits, supporting clients through certification journeys and ongoing regulatory obligations.
• Produced high-impact technical and executive-level reporting, translating complex issues into strategic recommendations for senior decision-makers.

Delivered hands-on cybersecurity consulting services to clients across diverse sectors, focusing on risk reduction, security architecture, and compliance readiness in alignment with international standards.

Key Achievements & Responsibilities:

• Conducted comprehensive security assessments—spanning infrastructure, applications, and operational processes—to identify technical vulnerabilities, misconfigurations, and systemic risks.
• Developed and implemented customised security policies, procedures, and technical controls aligned to client risk appetite and regulatory obligations.
• Advised clients on best practices across risk management, threat modelling, incident response planning, and resilience strategies, ensuring defensible and scalable security postures.
• Led PCI DSS implementation and audit support engagements, facilitating gap analysis, remediation planning, and evidence collection for audit readiness.
• Applied deep working knowledge of NIST CSF, ISO/IEC 27001, and CIS Controls to shape client security strategies and maturity roadmaps.
• Delivered tailored cybersecurity training and ongoing advisory support to internal teams, empowering operational ownership and continuous improvement.
• Collaborated with multidisciplinary client stakeholders to design fit-for-purpose solutions that addressed both business objectives and security constraints.
• Monitored emerging threat trends and technology developments to ensure recommendations remained forward-looking and context aware.
• Promoted team alignment and delivery excellence through cross-functional collaboration, knowledge sharing, and continuous engagement with internal and client teams.

Delivered client-facing offensive and defensive security services within regulated environments, helping organisations understand and mitigate technical risks through structured testing, education, and strategic remediation

Key Achievements & Responsibilities:

• Conducted penetration testing across networks, APIs, web/mobile applications, and cloud-hosted environments, delivering risk-prioritised findings and actionable remediation strategies.
• Evaluated network architecture and perimeter security controls, ensuring hardened configurations aligned with NIST, CIS Controls, and ISO 27001 frameworks.
• Advised clients on breach prevention, response planning, and digital containment strategies based on real-world threat scenarios.
• Facilitated social engineering campaigns and delivered end-user security awareness training to reduce human-factor vulnerabilities.
• Collaborated with technical and executive stakeholders to support audit readiness and drive continuous improvement in security maturity.

Led the implementation and governance of Safety, Health, Environment, and Quality (SHEQ) standards across high-risk operational environments.

Key Achievements & Responsibilities:

• Developed and enforced organisational health and safety regulations in alignment with local compliance requirements and industry best practices.
• Maintained documentation, compliance records, and incident tracking systems to support ongoing regulatory readiness.
• Designed and tested emergency response protocols addressing a range of foreseeable physical and digital threats.
• Delivered SHEQ performance reporting to leadership and regulatory bodies, identifying gaps and recommending mitigations.
• Played a key role in embedding a culture of safety and compliance through training, communication, and operational oversight.

Led frontline operational teams within a high-volume, internationally renowned hospitality and leisure facility. Held responsibility for customer service quality, staff supervision, safety compliance, and incident response within the Operations Division.

Key Achievements & Responsibilities:

• Managed end-to-end customer service operations, ensuring delivery of a premium guest experience through proactive service management and issue resolution.
• Enforced health and safety protocols across public-facing environments in accordance with local regulatory standards and organisational guidelines.
• Supervised lifeguard teams, providing real-time leadership and responding to emergencies through the application of First Aid and CPR as required.
• Oversaw team discipline, performance management, and grievance handling, maintaining staff accountability and team cohesion.
• Responded to operational incidents with rapid coordination, minimising service disruption and ensuring adherence to safety procedures.
• Participated in daily briefings and monthly leadership meetings to review KPIs, address operational challenges, and align training priorities.
• Delivered internal training support and contributed to in-house audits, ensuring high standards in both safety performance and team capabilities.
• Maintained rigorous safety oversight by proactively identifying and reporting hazards, contributing to a consistently safe and hygienic guest environment.

Represented a roster of international music artists across the Middle East and Europe, overseeing bookings, promotions, and career development while contributing to creative production and strategic brand positioning.

Key Achievements & Responsibilities:

• Acted as lead DJ and producer across regional and international events, showcasing talent under the Kagenmi Records label and enhancing brand visibility.
• Managed artist relations, booking schedules, and international representation agreements, ensuring successful engagements across Dubai, Europe, and Southern Africa.
• Negotiated performance contracts, appearance fees, and logistical arrangements for global tours and live events.
• Collaborated with marketing and PR partners to develop promotional strategies for artist launches, EP releases, and media campaigns.
• Oversaw travel and event logistics, ensuring seamless coordination between artists, promoters, and venue operators.
• Provided A&R (Artist & Repertoire) support, contributing to music production, creative direction, and branding strategies for label-signed talent.
• Maintained relationships with promoters, record labels, and event organisers across multiple regions to secure recurring opportunities and build long-term partnerships.

ed the end-to-end planning and execution of entertainment events and talent campaigns for a boutique agency operating across nightlife, hospitality, and branded experiences. Oversaw creative direction, vendor negotiation, talent coordination, and financial control.

Key Achievements & Responsibilities:

• Designed and delivered high-profile public and private events, managing logistics, programming, and on-site operations to ensure flawless execution.
• Conceptualised and implemented event themes and entertainment strategies aligned to brand identities and client objectives.
• Oversaw full budgetary control, including cost forecasting, vendor payments, and client invoicing, while ensuring alignment with financial constraints and profitability goals.
• Managed vendor and supplier relationships, including negotiation of service agreements, performance expectations, and contingency planning.
• Secured sponsorship agreements and brand partnerships, increasing event visibility and expanding marketing reach.
• Directed all aspects of event logistics, including venue selection, artist scheduling, transport, audiovisual coordination, and risk management.
• Led branding, marketing, and communications for multi-channel promotions, working closely with creative teams to develop compelling visual assets and messaging.
• Maintained full control of administrative processes including event documentation, contracts, permits, post-event reports, and deadline management.

• Planned and executed entertainment strategies to increase brand exposure and customer retention in a competitive hospitality environment.
• Led promotions, marketing activations, and audience engagement for themed events and live performances.
• Developed venue reputation and revenue through curated experiences and cross-promotional campaigns.
• Adapted quickly to different venues' sound systems, ensuring top-notch performances every time.
• Kept up-to-date with latest industry trends to remain competitive in the field.
• Coordinated with event organisers for smooth operation of gigs and events.
• Ensured consistent performance standards while working under pressure in busy environments.
• Fostered a dynamic ambience by responding to crowd's mood and preferences.
• Provided DJ services at numerous weddings, creating memorable experiences for guests.
• Cultivated an extensive knowledge of music history, influencing song choices.
• Collaborated effectively with other DJs during shared sets at festivals.
• Maintained high quality equipment to ensure high sound quality and fast internet connection.
• Utilised feedback from clients and audience members to improve future performances.

• Managed front-of-house operations, customer experience, and event hosting in a high-capacity nightlife venue.
• Coordinated security, crowd control, and entertainment logistics. Recognized for professional audience engagement and operational dependability during large-scale events.
• Perfected beat-matching skills for a more harmonious mix of tracks.
• Showcased creativity for unique sound blending through turntable mastery.
• Managed sound equipment to ensure optimal audio quality during performances.
• Utilised various software, resulting in innovative combinations of tracks.
• Kept up-to-date with latest industry trends to remain competitive in the field.
• Represented organisations at seminars, conferences and business events.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.
• Handled negotiations with outside vendors and service agencies to meet group needs.

• Directed daily retail operations including procurement, team supervision, and client service delivery.
• Implemented inventory management processes and seasonal merchandising strategies.
• Maintained inventory levels to meet customer demand without excess stockholding.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Achieved consistent sales growth and improved customer retention through service excellence.
• Ensured compliance with company policies, maintaining ethical standards.
• Streamlined business processes to enhance operational efficiency.
• Oversaw recruitment process, ensuring selection of competent staff members.
• Implemented new training programmes for improved staff performance.
• Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
• Established strong rapport with stakeholders to enhance business credibility.

• Implemented cost-saving measures, leading to a significant reduction in overheads.
• Optimised space utilisation by rearranging warehouse layout.
• Enforced strict adherence to quality standards, enhancing brand reputation.
• Handled employee issues professionally, resulting in increased job satisfaction rates amongst the workforce.
• Led production and supply chain operations for a building materials company.
• Oversaw logistics, stock control, and warehouse optimisation. Maintained compliance with safety standards and supported workflow automation initiatives to reduce operational downtime.
• Developed contingency plans, minimising disruption during peak periods or unforeseen events.
• Oversaw records covering purchasing transactions, distribution flow and stock storage.
• Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.

• Managed the university’s sound engineering and recording facilities. Supported students and faculty with technical operations, audio production, and equipment maintenance.
• Contributed to academic excellence through hands-on mentorship and operational leadership in media production environments.
• Oversaw budget planning to control costs effectively.
• Implemented innovative techniques for improved output results.
• Developed studio schedules and timelines to meet project deadlines.
• Enhanced client relations by offering top-quality customer service.
• Upheld compliance with industry regulations ensuring legal operations.
• Monitored and enforced adherence to safety protocols for proper chemical and equipment handling.
• Promoted high success rates in completing projects within budget through delegation of tasks to junior staff.
• Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.