A hard-working, well organized customer service representative with over 8 years in customer-facing roles, seeking work for the upcoming winter season of 2024/25.
Overview
4
4
years of professional experience
Work History
Event Supplier
Canterbury Catering Hire Limited
04.2022 - Current
Provided a smooth delivery and collection service of furniture and catering equipment to important client events, such as weddings and business parties.
Upheld high standards of professionalism while representing the company during interactions with customers.
Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
Interacted with customers by phone, email, or in-person to provide information.
Customer Assistant
Tesco
11.2020 - 03.2022
Provided a friendly and positive service to shoppers using the Click and Collect system, built relationships and ensured customers left with a positive experience.
Processed returns and exchanges efficiently, minimizing wait times for customers.
Improved customer satisfaction by addressing and resolving complaints promptly and professionally.