KYLE Anderson
Herne Bay
Summary
Sales development professional with a cybersecurity focus, driving pipeline growth across high-value sectors including finance, government, healthcare, and telecom. Experienced in mapping accounts, engaging technical and business personas, and uncovering access, identity, and compliance challenges through tailored outreach. Skilled in NEPQ, Gap Selling, and tactical empathy (Chris Voss) to surface commercial pain and spark sales conversations for solutions like Duo, Secure Access, and XDR. Well-versed in regional threat trends and regulatory shifts across Africa, with growing exposure to Cisco's go-to-market strategy and AE collaboration.
Overview
4
4
years of professional experience
Work history
Sales Development Representative
Cisco
London
02.2025 - Current
- Drive outbound and strategic outreach for Cisco Security portfolio (Duo, Secure Access, Umbrella, XDR, Secure Firewall) into finance, public sector, telecom, education, and critical infrastructure verticals
- Own territory-level account mapping and persona targeting across 40+ countries, aligning campaigns with regional threat reports, Cisco Talos intelligence, and local regulatory shifts
- Create tailored messaging and discovery questions for LinkedIn, email, and WhatsApp using NEPQ, Gap Selling, and Chris Voss frameworks
- Deliver AE-ready intelligence briefs that surface org structure, compliance obligations, cloud/app exposure, and access security gaps to accelerate deal progression
- Book qualified meetings with technical and business stakeholders, often within complex or multi-tiered buyer groups
- Support Cisco channel engagement by identifying customer interest, guiding referrals, and aligning outreach with partner activity
Sales Development Representative
Saville Assessment
01.2024 - 01.2025
- Proactively contacted prospective customers to increase sales.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Increased new business through strategic networking and cold calling.
- Identified prospect needs and offered appropriate products and services.
- Identified and qualified new leads through multi-channel outreach, building robust pipeline.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
- Negotiated and closed sales to secure profitable deals and contracts.
- Listened to customer problems, objections and concerns, offering tailored solutions.
Inside Sales Representative
ICE Cleaning Group
05.2022 - 11.2022
- Adapted sales techniques to specific clients and promoted services based on individualised client needs
- Used consultative sales approach to understand and meet customer needs
- Collected and processed payments
- Used CRM system to manage customer data
- Maximised sales revenue through effective upselling and cross-selling of associated products
- Managed customer product and service queries, resolving effectively and efficiently
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions
- Met sales KPIs by maintaining a 20% conversion rate of inbound leads
- Negotiated sales details with prospective clients to secure lucrative deals
Education
BSc(hons) - Psychology
Canterbury Christ Church University
CanterburySkills
- Account discovery and qualification
- Cybersecurity solution positioning
- Territory planning and multi-threading
- Persona-based messaging
- CRM proficiency (Salesforce)
- Understanding of Zero Trust and cloud security drivers
Personal Information
Title: Sales Development Representative
Timeline
Sales Development Representative
Cisco
02.2025 - Current
Sales Development Representative
Saville Assessment
01.2024 - 01.2025
Inside Sales Representative
ICE Cleaning Group
05.2022 - 11.2022
BSc(hons) - Psychology
Canterbury Christ Church University