Ian Griffiths
Branston
Summary
Dependable professional with over 30 years in hospitality and customer service, including ownership and management of a successful sandwich shop. Proven expertise in logistics and delivery driving, with a focus on route planning and vehicle maintenance. Recognized for high productivity, efficiency, and commitment to client satisfaction. Strong organisational skills and adaptability ensuring seamless operations in fast-paced environments.
Overview
38
38
years of professional experience
Work History
Delivery Driver
Executive Linen & Catering Hire
Burton-on-Trent
2019.07 - Current
- Executed delivery of goods in vehicles up to 3.5 tonnes.
- Coordinated loads with a focus on health and safety standards.
- Responded to client needs effectively, enhancing customer satisfaction.
- Developed punctual route plans to maximize efficiency in deliveries.
Front of House Supervisor
Pascal at the Old Vicarage
Burton-on-Trent
2017.12 - 2019.07
- Supervised daily operations in a high-volume fine dining restaurant.
- Fostered a welcoming atmosphere through exceptional customer service.
- Mentored junior staff to enhance skills and performance.
- Supported management in driving sales initiatives through effective teamwork.
Business Development Manager / Delivery Support
FirstChoice Foodservice
2016.08 - 2017.11
- Drove business development initiatives across Staffordshire, Shropshire, and Cheshire.
- Exceeded sales targets by developing and retaining a robust customer base.
- Provided logistical support for deliveries to ensure timely service.
Owner
The Cob Stop
Burton-on-Trent
2004.05 - 2016.08
- Owned and managed all aspects of Deli & Sandwich Bar operations.
- Delivered exceptional customer service to enhance client satisfaction.
- Negotiated with suppliers to secure favorable terms and pricing.
- Trained staff on best practices for service and food handling.
- Developed employee rotas to ensure optimal staffing levels.
- Maintained stock control to minimize waste and maximize profitability.
- Oversaw accounting and tax compliance to uphold financial integrity.
- Ensured adherence to food hygiene standards for safety and quality.
Assistant Restaurant Manager / Manager
1994.01 - 2004.01
- Held management positions at Pascal at the Old Vicarage, The Old Boat, Dovecliff Hall Hotel, and Swinfen Hall Hotel
- Responsibilities included staff management, rotas, cellar management, weddings/functions, stock ordering, and customer service
Food & Beverage Manager
Perquito Hotel
Derby
1994.01 - 1996.01
- Managed restaurant and bar operations to ensure efficient service delivery.
- Conducted staff training to enhance performance and customer satisfaction.
- Oversaw stock control processes to minimize waste and optimize inventory management.
- Coordinated scheduling to maintain adequate staffing levels during peak hours.
Wine Waiter / Early Roles
1987.01 - 1994.01
- Started as Wine Waiter; promoted to Restaurant Manager
- Managed wine lists, staff training, and event coordination
Education
General Catering Studies -
Burton College
01.1987
CSEs - English, Mathematics, Science, and History
Abbot Beyne School
Burton-on-Trent01.1985
Skills
- Full UK Driving Licence
- Route planning
- Attention to detail
- Time management
- Delivery tracking
- Basic IT skills, Microsoft Suite
- Health & Safety awareness
- Food Hygiene Certified
Hobbies and Interests
- Motorsports
- Snowboarding
- Travelling
- Walking
- Cycling
References
- Leigh Frost, Manager, Pascal at the Old Vicarage, 07817 042879
- Paul Seal, Sales Manager, FirstChoice Foodservice, 07794 367707
Timeline
Delivery Driver
Executive Linen & Catering Hire
2019.07 - Current
Front of House Supervisor
Pascal at the Old Vicarage
2017.12 - 2019.07
Business Development Manager / Delivery Support
FirstChoice Foodservice
2016.08 - 2017.11
Owner
The Cob Stop
2004.05 - 2016.08
Assistant Restaurant Manager / Manager
1994.01 - 2004.01
Food & Beverage Manager
Perquito Hotel
1994.01 - 1996.01
Wine Waiter / Early Roles
1987.01 - 1994.01
General Catering Studies -
Burton College
CSEs - English, Mathematics, Science, and History
Abbot Beyne School