Ruth Crane

Community-focused manager with a strong track record of supporting local residents, driving positive social change, and creating a safe, welcoming, and inclusive environment for all.

· Responsible for the strategic and day-to-day management of a busy community centre, ensuring high-quality services, activities, and events that meet local needs.

• · Provide regular trustee reports on service delivery, financial performance, and contractual documentation
• · Manage the health and safety of the building in line with relevant legislation and guidance, ensuring the safety of all staff, volunteers, and service users
• · Carry out and review risk assessments, maintain compliance documentation, and ensure adherence to statutory requirements
• · Liaise with contractors and external agencies to maintain building safety and address maintenance issues
• · Respond promptly to incidents, accidents, and safety concerns, implementing corrective actions where required
• Devised strategies for fund-raising activities generating additional resources for centre development.

• · Reviewed and update the centres policies and procedures
• Conducted regular safety checks, enhanced overall security at the community centre.
• Communicated effectively with all stakeholders to ensure transparency and trust were maintained.
• · Updated financial records
• Supported with events and activity management

• Coordinated events logistics, health and safety, and delivery; supported the manager in monitoring and managing the on-site catering contractor to ensure full compliance with contractual terms.
• Conducted post-event evaluations with a view to continuous improvement.
• · Supported the Partnerships Manager to deliver the councils grant allocation to third sector organisations across North Cumbria.
• · Developed business plan templates and evaluation frameworks to support funding applications.
• · Liaised with Portfolio holders and councillors to establish clear, achievable objectives for the academic year.
• · Allocated funding in line with funding agreements and governance requirements.
• · Monitored funded projects’ performance and evaluated outcomes to assess effectiveness and impact and reported back to portfolio holders.

• · Working collaboratively with a multi-agency task force of key stakeholders to design and implement district-wide action plan to reduce incidents of anti-social behaviour.
• · Attended daily police station briefings to analyse patterns of behaviour, identify priority locations and individuals, and coordinate task allocation.
• · Supported housing officers to issue Anti-Social Behaviour Orders (ASBOs), property closures, and other enforcement measures in line with legislation.
• · Acted as Lead Officer during multi-operational events, coordinating public sector partners, allocating resources, and overseeing operational management and delivery.
• · Monitored ongoing activity, evaluated the effectiveness of operations, and reported outcomes and recommendations back to the task force.