Faizaan Rahman
London,UK
Summary
Accomplished finance professional with expertise in financial modelling and analysis, cash flow analysis, and risk management. Demonstrates proficiency in budgeting and forecasting, bank reconciliations, and project/account management. Skilled in Microsoft Office applications, financial reporting, and operational strategy. Adept at risk assessment and mitigation with a strong understanding of sustainability practices. Experienced in CRM software, aiming to leverage skills towards strategic financial leadership roles.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Customer Solution Centre Operations Manager
CK Hutchison Group Telecom Holdings Limited
09.2023 - 02.2025
- Led cross-functional teams to analyse and resolve complex customer issues, using data-driven insights to improve resolution times and client satisfaction
- Developed operational performance dashboards and reporting frameworks, translating large datasets into actionable insights for senior leadership
- Implemented best practices and drove continuous improvement to enhance customer experience and operational performance
- Monitored and reported on compliance with internal policies and external regulatory frameworks, ensuring transparency in financial and operational activities
- Provided strategic recommendations on customer solutions and operational improvements, ensuring alignment with ESG and corporate sustainability directives
Finance Assistant
Branding Gurus - Consulting
02.2020 - 03.2021
- Led financial modeling and valuation efforts for mergers, acquisitions, and strategic partnerships within the petrochemical and industrial sectors
- Conducted research and valuation analysis for a variety of clients in the real estate, consumer goods, power and chemical industries, employing relevant approaches and theory
- Conducted rigorous market analysis, integrating short-term and long-term business dynamics to assess the viability of client strategies
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives
Intern
AB IMPEX EXPORTS
06.2019 - 08.2019
- Led a project as part of the Small Firms Division, analyzing SMEs in the export sector to assess business and investment growth potential
- Conducted a comprehensive analysis of growth opportunities across diverse markets
Business Intern
JRS ENERGY
06.2018 - 08.2018
- Administered diverse areas, identifying inefficiencies and enhancing processes
- Managed four projects, applying Six Sigma for streamlined operations
Education
Master of Science - Banking and Finance
Queen Mary University of London
London 02.2022 - 05.2023
BSc. - Accountancy and Finance
University of Calcutta
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ESG Financial Advisor Certification
Skills
- Financial Modelling & Analysis
- Cash Flow Analysis
- Risk Management
- Budgeting & Forecasting
- Bank Reconciliations
- Project/Account Management
- Microsoft Office (Word, Excel, PowerPoint)
- Financial Reporting
- Operational strategy
- Risk assessment and mitigation
- CRM software expertise
- Understanding of sustainability practices
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Certification
- QM Finance Trading Programmes (Queen Mary accredited) - 10 modules, certificates in Trading Derivatives, Cash Equities, Stock Indices, Quant Trading Strategies, Asset Classes
- ESG Financial Advisor Certification
Personal Information
Relocation: Available to relocate
Custom
- Queen Mary University of London, Banking and Finance, 01/22, 03/23, Researched a 7500-word Dissertation on the 'Valuation of Unilever Plc' (Distinction Awarded), Analyzed equity stock for the Queen Mary University Fund (£40,000 AUM) in a team of 5, Participated in the Financial Trading Programme, gaining knowledge of trading, analyzing technical charts, and understanding real-time financial market operations
- University of Calcutta, BSc. in Accountancy and Finance, Kolkata, 8.17, Corporate Finance (80%), Econometrics and Macroeconomics (75%), Business Development (70%), Accounting (77%), Intermediate Python for Finance, Presented essay on 'Finance in the modern era' and completed a project on 'Methods of financial analysis' with a ratio analysis for Larsen & Toubro Pvt Ltd.
- ESG Financial Advisor Certification, Integrating Environmental, Social, and Governance (ESG) principles into financial decision-making., Sustainable investing, Corporate social responsibility (CSR), ESG risk management
Languages
English
Fluent
Hindi
Fluent
Bengali
Fluent
Timeline
Customer Solution Centre Operations Manager
CK Hutchison Group Telecom Holdings Limited
09.2023 - 02.2025
Master of Science - Banking and Finance
Queen Mary University of London
02.2022 - 05.2023
Finance Assistant
Branding Gurus - Consulting
02.2020 - 03.2021
Intern
AB IMPEX EXPORTS
06.2019 - 08.2019
Business Intern
JRS ENERGY
06.2018 - 08.2018
BSc. - Accountancy and Finance
University of Calcutta
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ESG Financial Advisor Certification
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