Summary
Overview
Work History
Education
Skills
Timeline
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Nicolas Vider

Workington, Cumbria

Summary

Motivated and versatile professional seeking general work opportunities to contribute to a dynamic organization. With a strong work ethic, adaptability, and a diverse skill set, I aim to excel in various roles while making a positive impact on team productivity and overall organizational success.

Overview

11
11
years of professional experience

Work History

Customer Service Advisor

United Utilities
12.2024 - Current
  • Described product highlights and benefits to help guide purchasing decisions.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Laborer

Will Ritchie's Tiling
10.2024 - 12.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Worked on sites, tiling bathrooms and kitchens.

Air Traffic Control Watch Supervisor

U.S. Air Force
03.2016 - 03.2024
  • Monitored and controlled air traffic within designated airspace using advanced technology and communication systems.
  • Provided clear and concise instructions to pilots to ensure safe and efficient aircraft movement.
  • Coordinated with other air traffic controllers, ground personnel, and maintenance staff to ensure smooth operations.
  • Identified and resolved potential conflicts and emergencies, taking immediate action when necessary.
  • Conducted theoretical and practical training sessions on ATC procedures, regulations, and operations to new air traffic control apprentices.

Store Manager

California Tortilla
02.2014 - 03.2016
  • Successfully managed all aspects of daily store operations, including staff supervision, inventory management, customer service, and financial performance.
  • Led a team of seven employees, providing coaching, training, and performance evaluations to ensure exceptional customer service and operational efficiency.

Education

Noncommissioned Officer Professional Military Education (PME) Certificate -

Adam K. Ginett Airman Leadership School
Aviano AB, Italy
11-2023

High School Diploma -

Jefferson High School
Jefferson County, WV

CTO - Air Traffic Control

U.S. Air Force Technical Training
Keesler AFB, MS

Skills

  • Effective communication: verbal, written
  • Time management, minimizing delays
  • Collaborative team player, coordination

Timeline

Customer Service Advisor

United Utilities
12.2024 - Current

Laborer

Will Ritchie's Tiling
10.2024 - 12.2024

Air Traffic Control Watch Supervisor

U.S. Air Force
03.2016 - 03.2024

Store Manager

California Tortilla
02.2014 - 03.2016

Noncommissioned Officer Professional Military Education (PME) Certificate -

Adam K. Ginett Airman Leadership School

High School Diploma -

Jefferson High School

CTO - Air Traffic Control

U.S. Air Force Technical Training

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Nicolas Vider