Caitlin Malcolm

I am a qualified veterinary care assistant, hard-working, reliable and a motivated individual and an efficient animal care team member managing animals needs with care and compassion, including reception duties and regular client interaction.

I am confident communicating with the public, handling enquiries, manage bookings and providing a high standard of customer service in a busy environment.

My experience with dealing with clients and their pets has provided me with a range of workplace skills such as a warm and professional first point of contact, handling sensitive situations with empathy and working effectively under pressure while maintaining high customer service standards.

I am passionate about providing animals with top-notch care and support. Capable of developing and maintaining loyal client relationships while building lasting trust with animals under care.