Shelley Brown
Northampton,Northamptonsh
Summary
Detail-oriented professional with a strong foundation in customer service, team collaboration, and workload management. Demonstrates exceptional multitasking and time management abilities, supported by proficiency in Microsoft Office and a conscientious approach to tasks. Skilled in fostering effective teamwork, maintaining food hygiene standards, and ensuring allergy awareness compliance. Committed to continuous learning and delivering high-quality results in dynamic environments.
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Compassionate Baby Room Leader with talent for nurturing young children and fostering safe, supportive environment. Demonstrates strong communication and teamwork skills, coupled with deep understanding of child development and care. Dedicated to creating positive and enriching atmosphere that promotes growth and well-being for every child.
Overview
3
3
years of professional experience
29
29
years of post-secondary education
1
1
Certification
Work history
Care assistant
Overstone care home
Northampton, Northamptonshire
2025.03 - Current
- Responded promptly to emergency situations, ensuring safety of all residents.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Monitored vital signs of patients for early detection of health complications.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
- Organised recreational activities for improved social interaction amongst residents.
- Optimised patient satisfaction through compassionate, considered care and communication.
Acting deputy manager/baby room leader
Doves view day nursery
Northampton, Northamptonshire
2024.08 - 2025.02
- Designed employee incentives and recognition schemes to achieve team targets.
- Led and managed five administrative staff to maintain smooth daily operations.
- Administered first aid when necessary ensuring children's safety at all times.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Upheld hygiene standards throughout playrooms minimising health risks.
- Reported to manager regarding issues and concerns of parents and children respecting confidentiality and privacy regulations.
- Provided emotional support to children, fostering positive self-esteem.
- Maintained records of children's daily activities, meals and medications administered.
- Communicated daily observations with guardians, maintaining detailed development records.
- Participated in staff meetings to gather more information and updates.
- Developed strong alliances and communication with staff, parents and carers to manage early learning needs.
- Communicated effectively with parents to ensure transparency about child's progress.
- Adhered to policies and procedures and legislative requirements relating to child care.
- Regularly updated risk assessments keeping children's wellbeing as priority.
- Ensured child safety with adherence to all regulatory requirements and protocols.
Toddler room leader
Footsteps day nursery
Northampton, Northamptonshire
2024.04 - 2024.08
- Promoted an inclusive atmosphere where every child felt valued and accepted.
- Kept back of house accounts and records updated, enabling clear performance monitoring.
- Administered first aid when necessary ensuring children's safety at all times.
- Assisted in planning and organising special events such as summer fairs or holiday parties.
- Acted as first point of contact to discuss care and education for over 30 children by liaising with parents and senior management.
- Fostered strong relationships with parents for improved communication and understanding.
- Encouraged mutual trust, respect and cooperation among team members.
- Implemented age-appropriate activities for cognitive development enhancement.
- Prepared and served daily snacks for almost 100 children, adhering to food schedules and dietary orders to maintain the highest level of safety and satisfaction.
- Trained junior recruiters in modern recruitment techniques, enhancing overall team performance.
- Facilitated open communication channels by setting up weekly staff meetings.
Early years practitioner
Tudor manor nursery
Northampton, Northamptonshire
2023.08 - 2024.04
- Managed classroom behaviour through positive reinforcement.
- Conducted interactive circle time sessions to boost confidence levels amongst shy children.
- Communicated daily observations with guardians, maintaining detailed development records.
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
- Observed and recorded child behaviour to identify developmental issues.
- Monitored playground activity to maintain pupil safety and security.
- Provided emotional support to distressed children, ensuring a comforting environment.
- Administered first aid when necessary ensuring children's safety at all times.
- Conducted risk assessments for activities to uphold Health and Safety.
- Ensured cleanliness of play areas after each use, maintaining high hygiene standards at all times.
- Celebrated student successes to encourage pride and sense of achievement.
Teaching assistant in primary school
Barry primary school
Northampton, Northamptonshire
2023.04 - 2023.08
- Helped student to build confidence by cultivating trusted atmosphere in group settings.
- Maximised class teacher productivity by preparing work and activities in advance of lessons.
- Assisted with the marking of pupils' work, providing constructive feedback where necessary.
- Created and distributed instructional materials for group and one-on-one use.
- Administered first aid when necessary ensuring children's safety at all times.
- Minimised distraction by creating and maintaining clean, safe and organised classroom.
- Responded to changing needs of pupils and staff to provide maximum help and support.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Ensured consistent communication between teachers and parents about children's progress.
- Planned and arranged classrooms to promote learning and student achievement.
- Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
- Prepared visual aids, equipment and classroom displays for daily lessons.
After school play worker
Kidsstop
Northampton, Northamptonshire
2023.04 - 2023.06
- Engaged children in stimulating learning-based activities and games.
- Arranged for entertainment and games to provide downtime between learning activities.
- Prepared safe and nutritional snacks and promoted good manners at meal times.
- Settled in new children, providing on-going support to help with integration in liaison with manager.
- Administered first aid when necessary ensuring children's safety at all times.
- Ensured clean play area by regularly tidying up after each activity session.
- Prepared nutritious snacks for healthy eating habits promotion amongst the children.
- Set up equipment and materials ahead of recreational activities.
- Designed range of fun and engaging activities including group games, excursions and arts and crafts, specifically tailored to needs and interests of children.
- Used wide range of resources suitable for children's ages, interests and abilities.
- Maintained safe and secure environment for children through vigilant monitoring of playground activities.
Education
Certificate of Higher Education - Childcare and education
Northampton College
Northampton 2022.09 - 2023.07
Certificate of Higher Education - Childcare and education
Northampton College
Northampton 2021.09 - 2022.07
Certificate of Higher Education - Health and social care
Northampton College
Northampton 2020.09 - 2021.07
Certificate of Higher Education - Childcare and education
Northampton College
Northampton 2019.09 - 2020.07
GCSEs - Mathematics
Northampton College
Northampton 2019.09 - 2020.07
GCSEs - English Language
Northampton College
Northampton 2019.09 - 2020.07
GCSEs - English Literature
Abbeyfield school
Northampton, Northamptonshire 2014.09 - 2019.07
GCSEs - Combined Science
Abbeyfield school
Northampton, Northamptonshire 2014.09 - 2019.07
GCSEs - Food preparation and nutrition
Abbeyfield school
Northampton, Northamptonshire 2014.09 - 2019.07
GCSEs - Health and social care
Abbeyfield school
Northampton, Northamptonshire 2014.09 - 2019.07
GCSEs - BTEC Business
Abbeyfield school
Northampton, Northamptonshire 2014.09 - 2019.07
Skills
- Encouraging leader
- Customer service and support
- Effective team work
- Workload management
- Willingness and ability to learn
- Multitasking and time management
- Conscientious
- Microsoft office skills
- Food hygiene and allergy awareness
- Documentation development
- Calm under pressure
- Communication skills
- Excellent telephone etiquette
Certification
- Food safety and hygiene (level 2)
In October 2024 I completed noodlenow's food safety and hygiene course, this course enabled me learn the up to date information regarding food safety and hygiene and allow me to safely and correctly prepare meals for children.
- Safeguarding children (level 2)
In November 2024 I accomplished noodlenow's safeguarding children course which provided me to refresh my memory with important information on what safeguarding children means, current legislation, recognising signs of abuse, safeguarding roles, procedures and documentation.
- Advanced safeguarding and Designated Safeguarding lead (level 3)
In January 2025 I completed noodlenow's advanced safeguarding and designated safeguarding lead course. This course provided all the safeguarding information required by the person who is the Designated Safeguarding Lead (DSL). It examines how the role requires working at both leadership and day to day levels. The course advises on staff training, which includes staff understanding symptoms of child abuse, how to raise safeguarding concerns, monitoring children and record keeping.
- Leadership and management course
In January 2025 I completed noodlenow's Leadership and management course to help extend my learning and support my room leader role. This course provided useful information on the similarities and differences between leadership and management, effective communication, emotional intelligence, time management, management theories and case studies.
Affiliations
- One of my most loved hobbies would include baking. I really enjoy baking things for the people I love. A big part of baking that I enjoy is experimenting with new recipes and learning as I go.
- A interest of mine would be photography, since lock down ended I found my passion in capturing the beauty of the world around us after being unable to explore the world during that difficult time.
References
References available upon request.
About me
One thing about me is I love to learn both in my personal and professional life. I strive to work in a high paced work environment, working as part of a team to excel at goals that have been set. I love to be organised so always allow myself to manage my time effectively.
Timeline
Care assistant
Overstone care home
2025.03 - Current
Acting deputy manager/baby room leader
Doves view day nursery
2024.08 - 2025.02
Toddler room leader
Footsteps day nursery
2024.04 - 2024.08
Early years practitioner
Tudor manor nursery
2023.08 - 2024.04
Teaching assistant in primary school
Barry primary school
2023.04 - 2023.08
After school play worker
Kidsstop
2023.04 - 2023.06
Certificate of Higher Education - Childcare and education
Northampton College
2022.09 - 2023.07
Certificate of Higher Education - Childcare and education
Northampton College
2021.09 - 2022.07
Certificate of Higher Education - Health and social care
Northampton College
2020.09 - 2021.07
Certificate of Higher Education - Childcare and education
Northampton College
2019.09 - 2020.07
GCSEs - Mathematics
Northampton College
2019.09 - 2020.07
GCSEs - English Language
Northampton College
2019.09 - 2020.07
GCSEs - English Literature
Abbeyfield school
2014.09 - 2019.07
GCSEs - Combined Science
Abbeyfield school
2014.09 - 2019.07
GCSEs - Food preparation and nutrition
Abbeyfield school
2014.09 - 2019.07
GCSEs - Health and social care
Abbeyfield school
2014.09 - 2019.07
GCSEs - BTEC Business
Abbeyfield school
2014.09 - 2019.07