Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Zuzanna Thlon

Cardiff

Summary

Dynamic and adaptable professional with a strong foundation in customer engagement and effective communication. Demonstrates exceptional multitasking capability and time management, ensuring excellent food and beverage service while maintaining health and safety standards. Fluent in multiple languages. offering creativity. Skilled in cash register operation with a attention to detail, aiming to leverage strengths in flexibility and adaptability towards achieving excellence in the hospitality industry.

Overview

2
2
years of professional experience

Work History

Event staff worker

Event mobile catering
Cardiff
07.2024 - Current
  • Interact with clients to create a positive experience by delivering a high standard of service: Ability to manage customer complaints and resolve issues effectively.
  • Demonstrated a knowledge of food regulations.
  • Working effectively and efficiently under high pressure
  • Team player with the ability to collaborate with colleagues
  • flexible and adaptable to every situation
  • Proficient in operating cash register, processing payments, and handling cash with no discrepancies or errors.
  • I perform cleaning duties, including cleaning, disinfecting, and sanitizing the workspace and tools.


Church volunteer

Rumney Chapel
Cardiff
01.2023 - Current
  • Assisted in maintaining cleanliness and orderliness of the church premises before and after services.
  • Helped prepare meals during holiday festivities or special celebrations; contributed to their success through dedicated service.
  • Coordinated child care services during worship hours; enabled parents' full participation in religious ceremonies.
  • Worked closely with other volunteers on gardening tasks around church grounds, enhancing its exterior beauty.
  • Planned and executed fundraising activities to support church projects and maintenance costs.
  • Ensured smooth running of Sunday services by aiding in planning and execution processes.
  • Led Sunday school sessions for large groups of children.
  • Served meals and refreshments with excellent food hygiene and portion control.
  • Nurtured relationships with church members to foster friendly, welcoming environment.
  • Gave useful feedback and reflections to improve church services and events.

Animal care volunteer

The nearly wild show
Cardiff
11.2022 - 12.2023
  • Conducted educational talks to public visitors for awareness about animal welfare issues.
  • Ensured safe environment for animals by maintaining clean and healthy living conditions.
  • Nurtured trust in shy animals through patience, consistency and gentle interaction.
  • Understood needs of different types of animals.
  • Remained calm when handling animals to prevent chance of injury or reactive behaviour.
  • Safely handled animals with varying temperaments with firm and friendly manner.
  • Groomed domestic animals to keep them looking presentable.
  • Socialised animals through supervised interactions with humans and other animals.

Education

GCSEs - product design

st illtyds
Cardiff
09.2022 - 05.2024

A-Levels - Graphic design

Cardiff and vale collage
Cardiff
09.2024 -

Skills

  • Multitasking capability
  • Time management mastery
  • Flexibility and adaptiveness
  • Fluent in multiple languages
  • Creativity and innovation
  • Food and beverage service
  • Health and Safety Compliance
  • Attention to Detail
  • Customer engagement
  • Cash register operation
  • Effective communication
  • Strength and flexibility

Affiliations

  • creation in technology
  • Sculpting
  • Painting

Languages

Polish
Native

References

References available upon request.

Timeline

A-Levels - Graphic design

Cardiff and vale collage
09.2024 -

Event staff worker

Event mobile catering
07.2024 - Current

Church volunteer

Rumney Chapel
01.2023 - Current

Animal care volunteer

The nearly wild show
11.2022 - 12.2023

GCSEs - product design

st illtyds
09.2022 - 05.2024
Zuzanna Thlon