Zuzanna Samojluk
City of London,United Kingdom
Summary
New homes, Sales and Lettings professional with over 3 years of experience in property sales, lettings, and portfolio management in the London market. Expertise in client relationship management, negotiation, and lead generation, consistently delivering exceptional customer service. Demonstrated success in exceeding sales targets and managing complex transactions while fostering strong relationships with developers, landlords, buyers, and tenants. Highly organized and commercially aware, thriving in fast-paced environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Senior New Homes Consultant
Fraser & Company
London
2023.11 - 2026.05
- Generate new business through networking, prospecting, referrals, and outbound calling
- Build and maintain strong relationships with buyers, investors, and developers
- Guide clients through full sales journey from initial enquiry through to conveyancing
- Conduct viewings across completed developments, show homes, and marketing suites
- Advise clients on market trends, pricing, and investment opportunities
- Successfully negotiate offers and progress sales to completion
- Achieved 110% of sales targets through effective client relationship management and consistent lead conversion
- Carry out AML compliance checks in line with company and legal requirements
- Consistently deliver high levels of customer service and client satisfaction
Lettings Negotiator
Fraser & Company
London
2022.07 - 2023.11
- Managed daily applicant enquiries via phone, email, and online portals
- Registered and qualified applicants based on requirements and budget
- Conducted property viewings and negotiated tenancy offers between landlords and tenants
- Managed diary scheduling and coordinated appointments efficiently
- Arranged pre-tenancy requirements, maintenance requests, and tenancy progression
- Conducted referencing and Right to Rent checks in compliance with regulations
- Built strong relationships with landlords, tenants, and applicants to maximise business opportunities
Property Manager
Fraser & Company
London
2021.07 - 2022.07
- Managed sole portfolio of approximately 150 residential properties
- Coordinated maintenance works, repairs, and full property refurbishments
- Liaised with landlords, tenants, and contractors to resolve issues efficiently
- Oversaw deposit negotiations and managed tenancy deposit disputes where required
- Ensured full property compliance by arranging gas safety and electrical inspections
- Conducted routine property inspections and prepared detailed reports for landlords
- Managed landlord invoices and contractor payments accurately and efficiently
Education
Bachelor of Arts - Interior Architecture and Design
Nottingham Trent University
Nottingham 2016.09 - 2020.08
Skills
- New Homes Sales
- Property Lettings
- Client Relationship Management
- Negotiation & Sales Progression
- Lead Generation
- Customer Service
- AML Compliance
- Time Management
- Communication Skills
- Problem Solving
- Microsoft Office & CRM Systems
- Bilingual
Languages
English
Fluent
Polish
Native
Timeline
Senior New Homes Consultant
Fraser & Company
2023.11 - 2026.05
Lettings Negotiator
Fraser & Company
2022.07 - 2023.11
Property Manager
Fraser & Company
2021.07 - 2022.07
Bachelor of Arts - Interior Architecture and Design
Nottingham Trent University
2016.09 - 2020.08