Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Zubaidah Surtee

Bradford

Summary

Soon-to-be qualified Trainee Dental Nurse with one year of hands-on experience in dental assisting and a successfully passed NEBDN exam. A dedicated and enthusiastic individual with strong interpersonal skills, a keen eye for detail, and a genuine passion for patient care. Proven ability to support dental teams efficiently in fast-paced clinical environments while maintaining a calm and friendly demeanor.

Overview

3
3
years of professional experience

Work history

Trainee dental nurse

Springfield dental practice
Leeds, West yorkshire
06.2024 - 05.2025
  • Assisted in complex dental procedures to ensure successful outcomes.
  • Facilitated patient comfort with empathetic chair-side manner.
  • Maintained accurate patient records, ensuring meticulous documentation.
  • Provided information to patients about good oral health care, boosting their understanding of preventive measures.
  • Upheld stringent infection control measures, promoting a safe environment.
  • Collaborated with dental team for smooth clinic operations.
  • Comforted anxious patients, leading to positive clinic experiences.
  • Offered post-operative instructions under dentist's supervision, enhancing patient recovery process.
  • Completed routine maintenance tasks on dental equipment, prolonging its lifespan.
  • Ensured adequate inventory of dental supplies to prevent operational delays.
  • Maintained clean and tidy work area; facilitated a sanitary environment conducive to healthcare services.
  • Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
  • Managed proper sterilisation of dental instruments for optimal hygiene.
  • Assisted in clinical procedures, including examinations, fillings and extractions.
  • Carried out varied chairside support procedures while keeping patients calm and comfortable.
  • Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
  • Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
  • Arranged appointments using EXACT booking system.
  • Helped to close surgery, treatment rooms and reception area at end of day.

Medical receptionist in GP

Bowling Highfield medical practice
Bradford
11.2022 - 06.2024
  • Offered advice on additional services to best meet patient needs.
  • Welcomed patients with kindness to enhance checking in processes.
  • Managed digital and manual filing systems.
  • Protected patient rights through continued discretion and confidentiality.
  • Responded calmly and compassionately in emergency situations.
  • Collected and provided patient information to relevant medical professionals.
  • Managed over 50 patient calls per day

Service Assistant

Sainsbury
Bradford
10.2022 - 11.2022
  • Created lasting first impressions by welcoming and greeting customers promptly.
  • Processed customer payments promptly to minimise wait time.
  • Quickly built customer rapport, identifying needs and making appropriate product recommendations to close sales.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.
  • Delivered outstanding customer service with friendly and efficient manner.

Education

IGCSEs - English(A), Further Maths(C), Biology(B), Physics(A), Chemistry(B), Business, Accounting

Shu Khin Thar International College
Yangon
09.2018 - 06/2019

Skills

  • Excellent Patient care
  • Administrative support
  • Verbal and written communication
  • Data entry
  • Health and safety control
  • Report development
  • Patient confidentiality

Languages

English
Fluent
Urdu
Fluent
Burmese
Fluent

Timeline

Trainee dental nurse

Springfield dental practice
06.2024 - 05.2025

Medical receptionist in GP

Bowling Highfield medical practice
11.2022 - 06.2024

Service Assistant

Sainsbury
10.2022 - 11.2022

IGCSEs - English(A), Further Maths(C), Biology(B), Physics(A), Chemistry(B), Business, Accounting

Shu Khin Thar International College
09.2018 - 06/2019

Similar Profiles

Create profile
Zubaidah Surtee