Isabelle Morgan
Cardiff
Summary
An ambitious healthcare professional with experience in preparing treatment rooms, chairside assisting, managing patient records and decontamination procedures. Accomplished in using dental software and providing a high quality of patient-centred care. Seeking a part-time position to continue to grow in dental healthcare field.
Overview
5
5
years of professional experience
Work history
Trainee Dental Nurse
Charles Street Dental Clinic
Milford Haven, Pembrokeshire
03.2021 - 09.2023
- Provided professional chairside assistance to dentists to follow instructions and avoid errors.
- Sterilised instruments, surfaces and chairs in line with current infection control protocols. .
- Wrote detailed patient notes to transcribe dictation of dentist.
- Monitored existing stock to control and replenish dental supplies.
- Set up treatment rooms to prepare for check-ups, examinations and surgeries.
- Supported patients during pre- and post-operative care to mitigate health and safety risks.
- Safely disposed of surgical and waste in biohazard containers to minimise health risks.
- Processed patient payments and provided invoices to minimise delays.
- Processed radiographs to use for diagnosis
- Experience with both R4 and SOE software
- Assisted a wide range of treatment such as dental implants, endodontics, restorations and extractions.
Front of House Waitress
Manillas
Neyland, Pembrokeshire
02.2019 - 12.2019
- Took drink and food orders from customers, promptly communicating requests to bar or kitchen staff.
- Created beverages, mixed cocktails and poured coffee when required by bar staff.
- Hand-washed dishes and glassware thoroughly.
- Answered phones politely and promptly while accurately recording and confirming reservations.
Care Assistant - Work Experience
St David’s Care
St Davids , Pembrokeshire
09.2018 - 12.2019
- Measured effectiveness with team and implemented recommendations for long term improvements.
- Maintained confidentiality and compliance standards.
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
- Built strong relationships and encouraged trust with patients by providing continuous support and delivering best possible care.
Customer Assistant
Next
Haverfordwest , Pembrokeshire
06.2018 - 01.2019
- Maintained smart, tidy appearance at all times, representing the store in a professional manner.
- Handled in-store returns and disputes in a calm, professional manner.
- Handled high volume sales with cash, credit and gift card transactions.
- Replenished merchandise shelves with items from stockroom.
- Addressed customer service inquiries quickly and effectively.
Education
Level 3 Dental Nursing Qualification - Dentistry
Learnkit
Milford Haven, Pembrokeshire 11/2021 -
Basic Life Support & First Aid Training - Dentistry
Charles Street Dental Clinic
Milford Haven, PembrokeshireLevel 3 Extended Diploma - Health Science
Pembrokeshire College
Haverfordwest, Pembrokeshire2020
GCSEs -
Tasker Milward School
Haverfordwest, Pembrokeshire2018
Highfield Qualifications - Emergancy First Aid
Pembrokeshire College
Haverfordwest, Pembrokeshire2018
Skills
- Outstanding customer service
- Team player
- Empathetic and patient
- Friendly and approachable demeanour
- IT competence
- Interpersonal communications
- Compassionate and trustworthy
- Ability to handle client data with discretion
- Comprehensive hygiene compliance
- Chairside assisting
- Infection control proficiency
- Strong manual dexterity
- Excellent patient care
- Receptionist experience
Languages
English
Fluent
Welsh
Elementary
Timeline
Trainee Dental Nurse
Charles Street Dental Clinic
03.2021 - 09.2023
Front of House Waitress
Manillas
02.2019 - 12.2019
Care Assistant - Work Experience
St David’s Care
09.2018 - 12.2019
Customer Assistant
Next
06.2018 - 01.2019
Level 3 Dental Nursing Qualification - Dentistry
Learnkit
11/2021 -
Basic Life Support & First Aid Training - Dentistry
Charles Street Dental Clinic
Level 3 Extended Diploma - Health Science
Pembrokeshire College
GCSEs -
Tasker Milward School
Highfield Qualifications - Emergancy First Aid
Pembrokeshire College
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