Zoriana Zolota
Loughborough,United Kingdom
Summary
HR professional with a background in administration and people-focused roles. Experienced in communication, organisation, and working in fast-paced environments.
Currently working in the UK at Tesco after relocating due to circumstances, while adapting to a new country and continuing to develop transferable skills.
Motivated to grow and progress in HR, building on my experience and moving my career forward internationally.
Overview
9
9
years of professional experience
Work History
Personal Assistant
Tesco Extra
Loughborough, United Kingdom
11.2023 - Current
- Supported online order fulfilment (picking, packing, dispatch)
- Communicated with customers regarding queries and substitutions
- Worked collaboratively with the team to meet daily targets
- Maintained accuracy and strong attention to detail in a fast-paced environment
HR Generalist
Bayadera Logistics
Kyiv
11.2020 - 01.2023
- Efficiently performed HR administration tasks, including document preparation, record-keeping, and data management.
- Delivered exceptional customer service by collaborating with clients and employees, resolving inquiries, and exceeding client expectations.
- Operated in a fast-paced environment, consistently meeting strict deadlines, and maintaining a high level of organization.
- Contributed to departmental projects, demonstrating adaptability and teamwork skills.
- Conducted effective training and onboarding sessions for new hires, ensuring a seamless integration into the company.
- Trained and participated in management system integration to improve general productivity, particularly in skill acquisition.
- Participated in the formation, support, and development of corporate culture.
HR Officer
Magnat Financial Company
Kyiv
04.2018 - 10.2020
- Oversaw personnel records and streamlined HR administration processes for improved efficiency and compliance.
- Led full-cycle recruitment efforts, from posting job listings to conducting interviews and maintaining candidate databases.
- Developed and implemented HR policies, emphasizing diversity and inclusion.
- Managed the onboarding process for a diverse workforce, prioritizing a positive employee experience.
- Analyzed HR metrics and provided data-driven insights for informed decision-making.
- Mediated and resolved workplace disputes, contributing to a harmonious work environment.
Sales manager
Arber
Kyiv
03.2017 - 03.2018
- Responsible for product presentation and sale.
- Collaborated with management to review and improve profitable product.
- Generated new sales leads and opportunities to maximize revenue.
- Streamlined strategy to positively impact sales management and commerce direction.
- Analysed industry and competitor trends to enhance sales strategy.
- Conducted internal and external product training for new members of sales team.
- Maintained accurate records, clearly detailing and setting reminders for lead sales.
Education
Bachelor of Finance - Banking and Insurance: Finance
Kyiv University of Market Relations
Kyiv06.2020
Skills
- HR administration
- Recruitment
- Onboarding
- Learning and development
- Employee engagement initiatives
- Performance management plans
- B2C sales and service
- Fashion and styling expertise
- Outstanding customer service
- Results-orientated
- Self-motivated
- Administrative support
- Document preparation
- Project support
- Communication (Written and Verbal)
- Attention to detail
- Time management
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer service
- Team collaboration
Languages
Ukrainian
Proficient
C2
English
Upper Intermediate
B2
Italian
Elementary
A2
Websites, Portfolios and Profiles
http://linkedin.com/in/zoriana-zolota-a4195319b
Interests
Passionate about travelling. Care of animals and their protection. Find relaxation in yoga practices.
Timeline
Personal Assistant
Tesco Extra
11.2023 - Current
HR Generalist
Bayadera Logistics
11.2020 - 01.2023
HR Officer
Magnat Financial Company
04.2018 - 10.2020
Sales manager
Arber
03.2017 - 03.2018
Bachelor of Finance - Banking and Insurance: Finance
Kyiv University of Market Relations