Mail and parcel sorter
Royal Mail
- Sorted mails and parcels accurately in a fast paced warehouse environment.
- Assisted with loading and unloading deliveries.
- I worked efficiently to meet deadlines.
- Followed health and safety procedures all the time.
Zoha Hafiz
Peterborough,United Kingdom
Summary
Dynamic and reliable professional with a strong foundation in communication, leadership, and teamwork. Demonstrates exceptional problem-solving abilities and excels in customer service, consistently maintaining a clean and efficient work environment. Multilingual and adept at working under pressure, with a proven track record of reliability and punctuality. Eager to leverage skills as a fast learner to contribute effectively in diverse settings while pursuing opportunities for growth and development.
Work history
Fresh Fruit Packing Factory
AM Fresh Fruit Factory
- Packed and prepared fruit for distribution.
- Worked 12-hour shifts while maintaining high productivity.
- Ensured products met quality standards.
- Maintained a clean and safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Retail Assistant
Muhammad
- Assisted customers and handled cash transactions.
- Provided excellent customer service.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Completed one week work experience placement in the UK healthcare setting, including both general practice and ENT departments.
- Observed healthcare professionals in a clinical environment.
- Observed consultations and gained an understanding of patient care, confidentiality and professional conduct.
- Improved communicational skills through interaction with staff and patients.
Education
A-Level - Physics, Chemistry and Biology
Stamford College
Stamford 01.2024 - 1 2026
FSc - pre-Medical
Superior College for Girls
Malakwal, Pakistan 01.2021 - 1 2023
Secondary school Education -
Aisha Girls Secondary School
Malakwal, Pakistan 01.2019 - 1 2021
Skills
- Excellent Communication Skills
- Fast learner
- Leadership
- Teamwork
- Customer service
- Ability to work under pressure
- Multilingual
- Reliable and punctual
- Problem-Solving
- Maintaining clean work environment
Interests
Reading literature books, Running and fitness, Cricket
Accomplishments
- Awarded 1st position award for highest marks in primary school.
- Participated in a district Essay competition.
- Received a certificate for the Highest marks in year 10.
- Runner up trophy winner at college sports day.
- Participated in culture festivals representing different cultures within Pakistan.
Timeline
A-Level - Physics, Chemistry and Biology
Stamford College
01.2024 - 1 2026
FSc - pre-Medical
Superior College for Girls
01.2021 - 1 2023
Secondary school Education -
Aisha Girls Secondary School
01.2019 - 1 2021
Mail and parcel sorter
Royal Mail
Fresh Fruit Packing Factory
AM Fresh Fruit Factory
Retail Assistant
Muhammad