Summary
Overview
Work history
Education
Skills
Volunteering
References
Interests
Timeline
Generic
Zoe  Hiscocks

Zoe Hiscocks

Somerset

Summary

Biological Sciences graduate, preparing to begin a Graduate Entry Medicine degree at the new Pears Cumbria School of Medicine in Carlisle. I am committed to continuing my work as a Healthcare Assistant, which has been instrumental in shaping my approach to compassionate, person-centred care. My frontline experience in healthcare has developed my ability to communicate clearly, remain empathetic under pressure, and build meaningful relationships with patients and colleagues alike. It has also given me a deeper understanding of the human side of medicine; insights I plan to carry forward both in practice and in my medical training. Continuing in this role in Carlisle while studying will allow me to stay grounded in patient care, further develop my clinical awareness, and grow into the kind of attentive and inclusive doctor I aspire to become.

Overview

6
6
years of professional experience

Work history

Healthcare Assistant

Hallmark Care Homes
Bath
01.2025 - Current
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Completed detailed documentation for accurate medical records.

Healthcare Assistant

Four Seasons Health Care Group
Bishopsworth, Bristol
11.2023 - 01.2025
  • Work and liaise with other healthcare professions such as paramedics, nurses to deliver effective patient-centred care
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

Microbiology Laboratory Assistant

One Scientific Limited
Avonmouth, Bristol
01.2023 - 08.2023
  • Worked and set up and calibrated equipment for daily testing requirements in accordance under UKAS laboratory guidelines.
  • Sample preparation, including accurate weighing and homogenising food samples with selected broths.
  • Prep food samples for clientele for microbiological analysis, incubating them following UKAS methods.
  • Plate serial diluted samples onto selective and differential media
  • Data entry into laboratory EXCEL spreadsheets
  • Training new employees in laboratory procedures

Kitchen Supervisor

OOWEE
Bristol, Avon
12.2021 - 11.2023
  • Troubleshooting areas for improvement with over 50 trainee staff to improve the quality of service whilst helping them enhance their commitment to company standards. This helped my Communication skills to speak in a manner that is concise and effective to help contribute to others' personal development.

Floor Manager

McDonalds BestExperienceLtd
Bath, Bath and North East Somerset
03.2019 - 11.2021
  • Used staff engagement techniques to maximise team morale, to enhance Communication as a team. This is a place where I utilised and developed my Collaborative teamwork skills as I helped to reach daily targets via my initiative.
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes. Here I enhanced my Problem-solving skills by troubleshooting potential areas of improvement by paying attention to details.

Education

Bachelor of Science - Biological Sciences

University of The West of England
Bristol
07.2024

A-Levels -

Writhlington School
Radstock
06.2020

GCSEs -

Writhlington School
Radstock
08.2017

Skills

    Phlebotomy training course (CPD): 11hour Practical and remote training


    Good Laboratory Practice -

    - Experience in working within an accredited lab (UKAS) and passing audits

    - Experience working in a Level 2

    containment laboratory

    Laboratory Techniques -

    - Isolation of green fluorescent protein (GFP) gene from Aequorea victoria

    - Transformation with engineered pGLO plasmid

    - Purification of GFP via chromatography columns

    - Denaturing SDS-PAGE for purification success measurement

    - DNA amplification using polymerase chain reaction (PCR)

    DNA Analysis -

    - Isolation and quantification of plant DNA from Arabidopsis thaliana

    - DNA analysis using agarose gel electrophoresis

    - Construction of recombinant pUC19 plasmid cloning vectors from E coli

    Assays -

    - Conducted cytotoxicity and genotoxicity assays (Trypan blue dye exclusion, CellTiter-Glo, Glucose assay, Comet assay, Micronucleus assay)

    Bioinformatics -

    - Interpretation of genetic data using BLAST via university computer based practicals

    Data Management

    - Proficient in data presentation and graph construction using Excel

Volunteering

Southmead Hospital - Ward Support Volunteer

11/2023 - 05/2024

I helped to deliver refreshments and prep menus for meal times, considering patients specific dietary requirements such as levels 4/5/6 diets. In addition, I also talk and speak to a lot of the patients undergoing difficult times within their life’s which have enabled me to be compassionate when people are most of the time on their own in hospital. Knowing that every patient's count, and by talking to them may improve their quality of life especially for those who may never leave hospital or have no visitors.

NCS - National Citizen Service

09/2017

I helped raise money for the Julian house charity in Bath, which provides accommodation and services for the homeless, helping them to get back on their feet. The team and I raised the money for doing leisure fundraisers with our local school. Through this, I learned to communicate and collaborate collectively with a group to help others which I now implement in my further development.

References

Academic Tutor: Lili Ordonez

Lili.ordonez@uwe.ac.uk

OOWEE Head Chef: Emil Kosmowski

07807 88025

Laboratory Operations Manager: Petra Sepsi

petra.sepsi@tentamus.com

More References are available apon request.

Interests

Attend weekly yoga classes at a local gym to enhance focus, self-discipline, and mindfulness. This practice helps maintain mental clarity, reduce stress, and improve overall well-being, fostering a balanced approach to both personal and professional growth.

Timeline

Healthcare Assistant

Hallmark Care Homes
01.2025 - Current

Healthcare Assistant

Four Seasons Health Care Group
11.2023 - 01.2025

Microbiology Laboratory Assistant

One Scientific Limited
01.2023 - 08.2023

Kitchen Supervisor

OOWEE
12.2021 - 11.2023

Floor Manager

McDonalds BestExperienceLtd
03.2019 - 11.2021

Bachelor of Science - Biological Sciences

University of The West of England

A-Levels -

Writhlington School

GCSEs -

Writhlington School
Zoe Hiscocks