Zerrin Dalar
West London
Summary
I am a organised and reliable proffesional with experience in admin support, customer communication, scheduling, and record-keeping in busy working environments. I am confident handling enquiries, maintaining accurate records, and supporting the day-to-day running of a team. My goal is to build a long-term career in an administrative role where I can support the internal functions of the business, develop meaningful relationships, and continue grow professionally within the company.
Overview
5
5
years of professional experience
Work history
Manager
The Union
London, Greater London
2023.02 - Current
- Manage a high volume of enquiries in person, by telephone, and email.
- Maintain accurate administrative records across staffing, payroll, and inventory.
- Handle sensitive information discreetly maintaining high level confidentiality at all times.
- Coordinate bookings, diary management, and scheduling.
Events assistant
Bush Hall
London, Greater London
2022.01 - 2023.01
- Coordinated event logistics and liaised with artists to ensure seamless execution of live performances.
- Collaborated with cross-functional teams for cohesive event execution.
- Coordinated setup and takedown of events for audiences exceeding 400 attendees.
Reception supervisor
Beds & Bars
London, Greater London
2021.01 - 2022.01
- Managed front desk operations, maintaining accurate records and updating booking systems for each guest's arrival and departure.
- Handled enquiries in person, via telephone, and through email to provide timely assistance.
- Establish professional and welcoming first point of contact for guests to enhance overall visitor experience while managing multiple responsibilities.
- Trained new employees on reception duties, enhancing productivity and effectiveness of the team.
Education
Bachelor of Science - International Businesses Management
University of Roehampton
London 09/2022 - 07/2025
A-Levels - International Baccalaureate
Deutsche Schule Izmir
Izmir, Turkey 09/2019 - 06/2021
Skills
- Diary & calendar management
- Email & correspondence handling
- Data entry & record maintenance
- Microsoft office suite (Word, Excel, PowerPoint, Outlook)
- Scheduling & booking coordination
- Reporting & documentation
- Confidential information handling
- Front of house administration
- CRM & database updating
- Inventory & Stock Management
Languages
English
Native
German
Proficient (C2)
Afrikaans
Intermediate
Timeline
Manager
The Union
2023.02 - Current
Events assistant
Bush Hall
2022.01 - 2023.01
Reception supervisor
Beds & Bars
2021.01 - 2022.01
Bachelor of Science - International Businesses Management
University of Roehampton
09/2022 - 07/2025
A-Levels - International Baccalaureate
Deutsche Schule Izmir
09/2019 - 06/2021