Zenab Asmat

Assisted students in understanding science concepts.

Supported teachers in classroom management during lessons.

• Provided additional help to students requiring extra guidance.
• Implemented school policies consistently to maintain order and respect amongst students.
• Assisted students in understanding subject material, promoting academic advancement.

• Delivering NCFE Employability Skills Level 1 and NCFE Retail Skills Diploma Level 2
• Supporting and recruiting learners
• Ensuring a 100% pass rate with all learners
• Conducting Initial Assessments and Enrolments
• Carrying out Inductions, ILPs, SOW and Lessons Plans

• Facilitated English language learning for groups of women through classroom instruction and practical activities.
• Assisted in lesson planning and development of relevant teaching materials.
• Compiled progress reports to track student development.

• Assisted in delivering Edexcel BTEC Entry Level Award and Certificate in Workskills (Entry Level 3) (QCF).
• Supported learners throughout the employability Learn Direct course.
• Ensured all learners achieved a 100% pass rate.
• Conducted initial assessments and managed enrolments.
• Carried out inductions, individual learning plans, schemes of work, and lesson plans.

• Assisted customers with finance-related inquiries.
• Addressed and resolved customer complaints effectively.
• Supported office administration tasks as required.
• Conducted financial underwriting procedures.

• Assisted in monitoring assessment practices.
• Supported sampling of assessor work and verification of assessment decisions.
• Observed assessors in workplace settings and during assessments.
• Provided feedback to assessors in both oral and written forms.
• Communicated with the external verifier.

• Process daily cashing up and banking accurately.
• Support business operations to maintain smooth functioning.
• Assist customers by promoting additional products to enhance sales.
• Manage opening and closing tasks of the business premises.
• Coordinate stock ordering and oversee deliveries efficiently.

• Assisted customers in opening accounts for credit cards and personal loans.
• Processed transactions at the cashier’s desk efficiently.
• Addressed customer enquiries and provided necessary information.
• Facilitated meetings and presentations to enhance customer engagement.
• Balanced daily cash at tills, safes, and ATMs accurately.
• Identified sales opportunities by understanding customers' financial needs and goals.