Summary
Overview
Work history
Education
Skills
Interests
Timeline
SoftwareEngineer

Zen George

Newton Flotman,Norwich

Summary

I drive and enthuse those around me, creating a positive and enjoyable working environment. I have an outgoing personality and I cope well under pressure powered by my keen sense of humour and desire to get the job done. My motto is ‘I never miss a deadline’ and I never have. I have been commended for my proactive approach, working under my own steam, resolving problems and making decisions. Nothing fazes me, I am articulate, fun to work with and always get the job done.

Overview

43
43
years of professional experience
6
6
years of post-secondary education

Work history

Programme Directors' Support

Norwich University of the Arts
Norwich, Norfolk
05.2023 - Current
  • Organised master calendar of annual leave and appointments.
  • Tracked expenses and met budget targets.
  • Created expense reports with matching receipts.
  • Arranged supplies, documents and spaces for meetings.
  • Managed events, booked venue and sent invitations to guests.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.

Executive Assistant (long term temp assignment)

Norwich City Council
Norwich, Norfolk
06.2021 - 06.2022
  • Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
  • Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
  • Prepared financial statements, invoices and other financial documents.
  • Made travel arrangements and booked accommodation for executives.
  • Collaborated with admin teams, human resources and finance department on special projects.

Legal Secretary

Capron & Helliwell
Wroxham, Norfolk
05.2019 - 06.2020
  • Entered new cases into company database.
  • Organised files for court proceedings.
  • Translated legal jargon into practical advice for clients while building rapport.
  • Reviewed legal documentation and flagged errors for correction.
  • Unfortunately I was made redundant after the furlough period during the Covid pandemic.

Editor

The Ashtead & Leatherhead Local magazine
Leatherhead, Surrey
09.2007 - 02.2018
  • Proofread content to guarantee publishing of accurate and error-free text.
  • Prepared, rewrote and edited pieces per week to improve readability.
  • The Ashtead & Leatherhead Local was a community led publication and I built productive relationships with advertisers and contributors in order to successfully produce the magazine
  • Completed project work within tight turnaround times ahead of publication.

Executive Personal Assistant to CEO

Moss Bros Group Plc
London
10.2002 - 08.2007
  • Organised several annual international trips to the buying shows, arranging appropriate transport, visas and accommodation within my allotted £250k annual budget.
  • Acted as point of contact for executives, head office employees, retail store employees and suppliers.
  • Relieved CEO's burden of administrative duties including decision making and composing general correspondence.
  • Anticipated needs of CEO and offered practical solutions to resolve variety of issues with high degree of professionalism and confidentiality.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.

Personal Assistant

LVMH Group
London
11.2000 - 09.2002
  • Worked for the MD of Guerlain then moved with her to Christian Dior within the Louis Vuitton Moet Hennessy Group.
  • Responsible for overseeing charity/event enquiries.
  • Attended residential conferences in Paris and Dublin.
  • Prepared presentations with MD for budgets and targets meetings.
  • Attended new season's colours/fragrances/skincare launches.

Personal Assistant to MD

Burberry Group Plc
London
12.1999 - 11.2000
  • Collaborated with admin teams, human resources and finance department to prepare board papers.
  • Applied best business practices and etiquette to comply with guidelines and procedures.
  • Complex diary management to arrange meetings with numerous attendees.
  • Proofread, formatted and corrected correspondence for office staff.

Personal Assistant to MD

GFT (GB) - Armani & Valentino ready to wear brands
London
02.1997 - 11.1999
  • Coordinated flight, accommodation and travel arrangements to Europe for the Directors.
  • Organised, and took part in, team building residential conferences.
  • Liaised with GFT's main offices around Europe - Italy, France, Spain and Germany, and along with my counterparts, organised board meetings where all overseas MD's would attend.
  • Proofread correspondence for colleagues whose English was a second language.

Personal Assistant to MD

Simpson (Piccadilly) Ltd
London
11.1986 - 01.1997
  • Responded directly to mail and phone enquiries on behalf of the MD.
  • Took weekly meeting minutes and distributed by hand to all attendees on the same day - there were no emails at that time!
  • Kept detailed expenses records (both for overseas and UK spends) for the MD and reconciled his credit card purchases each month.
  • Professionally greeted clients.

Marketing Secretary

Distilled Trading Int (Heineken UK)
London
06.1982 - 10.1986

Secretary

Lloyds Bank Plc
London
07.1980 - 05.1982

Education

GCSEs - English Literature, English Language, Geography, History, French, Maths, Biology, Food & Nutrition

Lewisham Girl's Comprehensive
London
09.1974 - 06.1979

LCCI Private Secretary's Diploma - General business studies, typing, shorthand

SE London Technical College
London
09.1979 - 06.1980

Skills

  • Staff relations
  • Efficient under pressure
  • Employee management
  • Event planning
  • Document proofreading and editing
  • Meticulous attention to detail
  • Grammar expertise

Interests

Sewing, gardening, Greek cookery, history, wild swimming, Greek language and mythology.

Timeline

Programme Directors' Support

Norwich University of the Arts
05.2023 - Current

Executive Assistant (long term temp assignment)

Norwich City Council
06.2021 - 06.2022

Legal Secretary

Capron & Helliwell
05.2019 - 06.2020

Editor

The Ashtead & Leatherhead Local magazine
09.2007 - 02.2018

Executive Personal Assistant to CEO

Moss Bros Group Plc
10.2002 - 08.2007

Personal Assistant

LVMH Group
11.2000 - 09.2002

Personal Assistant to MD

Burberry Group Plc
12.1999 - 11.2000

Personal Assistant to MD

GFT (GB) - Armani & Valentino ready to wear brands
02.1997 - 11.1999

Personal Assistant to MD

Simpson (Piccadilly) Ltd
11.1986 - 01.1997

Marketing Secretary

Distilled Trading Int (Heineken UK)
06.1982 - 10.1986

Secretary

Lloyds Bank Plc
07.1980 - 05.1982

LCCI Private Secretary's Diploma - General business studies, typing, shorthand

SE London Technical College
09.1979 - 06.1980

GCSEs - English Literature, English Language, Geography, History, French, Maths, Biology, Food & Nutrition

Lewisham Girl's Comprehensive
09.1974 - 06.1979
Zen George